What are the responsibilities and job description for the Front Desk Assistant position at Roberts Family Eyecare?
Our growing optometry practice is looking for a friendly, detail-oriented Front Desk & Insurance Assistant to join our team. This person will answer phones, schedule appointments, assist with billing and insurance, and help with contact lens and optical orders. If you enjoy helping people and want a job with variety, we’d love to meet you!
Key Responsibilities
- Answer incoming phone calls and provide excellent customer service
- Schedule patient appointments and manage the office schedule
- Check patients in/out and collect copays
- Assist with billing questions and posting charges
- Assist with optical and contact lens orders
- Support general front desk operations to maintain smooth office flow
Qualifications
- Strong customer service and communication skills
- Friendly, positive attitude with a willingness to learn
- Ability to multitask in a busy environment
- Basic computer skills
- Experience with insurance, medical/vision billing, or optical is a plus, but not required
Schedule & Pay
- Full-time
- Monday–Friday (plus occasional Saturdays depending on office needs)
- Pay: $16-17 Based on experience
Benefits
- Paid time off
- Employee vision benefits
- Simple IRA with match
- Supportive, team-oriented environment
About Our Practice
We are a patient-centered, family owned optometry office focused on delivering excellent care and a great experience for every patient. We work as a team and are looking for someone who is dependable, kind, and ready to grow with us.
Job Type: Full-time
Pay: $16.00 - $17.00 per hour
Benefits:
- Employee discount
- Paid time off
- Retirement plan
- Vision insurance
Application Question(s):
- Why are you interested in this position?
- Do you have any experience working in a medical, dental or optometry office?
Work Location: In person
Salary : $16 - $17