What are the responsibilities and job description for the Server position at Roberto's Italian Restaurant?
Job Summary
We are seeking an enthusiastic and dedicated Server to join our team in a fine dining environment. The ideal candidate will have a passion for providing exceptional guest service and a strong understanding of food service operations. As a Server, you will be responsible for ensuring that guests have a memorable dining experience through attentive service, effective communication, and a thorough knowledge of our menu offerings.
- Duties
- Greet and seat guests in a friendly and professional manner.
- Present menus and provide detailed information about food and beverage options.
- Take accurate orders using the POS system, including Aloha POS or OpenTable as required.
- Serve food and beverages promptly while ensuring presentation meets restaurant standards.
- Monitor guest satisfaction throughout the meal, addressing any concerns or requests promptly.
- Process payments accurately and efficiently, utilizing math skills for cash handling.
- Collaborate with kitchen staff to ensure timely food preparation and delivery.
- Maintain cleanliness and organization of the dining area, including resetting tables for new guests.
- Uphold high standards of guest relations by creating a welcoming atmosphere.
- Experience
- Previous experience in food service or fine dining is preferred but not required.
- Familiarity with POS systems such as Aloha POS or OpenTable is advantageous.
- Strong guest service skills with an emphasis on guest relations and sales techniques.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- Excellent communication skills, both verbal and written, to interact effectively with guests and team members.
- Basic math skills for handling transactions and managing tabs efficiently.
- Join our team today and be part of an exciting dining experience that values quality service and exceptional guest interactions!
Job Types: Full-time, Part-time
Benefits:
- Employee discount
- Flexible schedule
Work Location: In person