What are the responsibilities and job description for the Wait Help – Limelight Hawaii position at Robert's Hawaii?
Wait Help – Limelight Hawaii
Department: Food & Beverage – Limelight Hawaii
Hourly Rate: $17.00 tips
Reports To: Director of Operations and Restaurant & Banquet Manager
Position Overview
Limelight Hawaii is a premier entertainment venue featuring nightly shows, specialty cocktails, à la carte dining, and full banquet services including breakfast, lunch, and dinner events. We are seeking professional and guest-focused Wait Help to deliver exceptional service across multiple dining formats—ranging from high-energy cocktail service to elegant banquet dining.
Key Responsibilities
- Provide attentive, courteous, and timely service to guests in a variety of settings including:
- Cocktail service in the entertainment showroom
- Dinner service for à la carte dining
- Banquet service for breakfast, lunch, and dinner events
- Lunch service for daily guests and groups
- Demonstrate comprehensive menu knowledge, including food, beverage, and specialty cocktail offerings.
- Accurately take and enter orders into POS system, ensuring modifiers and special requests are communicated to the culinary team.
- Deliver food and beverages efficiently while maintaining presentation standards.
- Set up, maintain, and break down dining areas, banquet rooms, and event spaces.
- Assist with inventory controls and restocking of service areas.
- Uphold health, safety, and sanitation standards in compliance with state and company policies.
- Anticipate guest needs, resolve issues with professionalism, and escalate concerns to management when appropriate.
- Collaborate with fellow team members, bartenders, and kitchen staff to ensure seamless guest experiences.
Qualifications
- Prior food & beverage service experience in a restaurant, banquet, or entertainment setting preferred.
- Strong interpersonal and communication skills with a guest-first mindset.
- Ability to multitask and remain composed in a fast-paced, high-volume environment.
- Familiarity with POS systems (Toast or similar) preferred.
- Knowledge of wine, beer, and cocktails a plus.
- Must be able to lift up to 30 lbs. and stand/walk for extended periods.
- Flexible availability including evenings, weekends, and holidays.
Core Competencies
- Hospitality Mindset: Creates a welcoming and memorable guest experience.
- Team Collaboration: Works effectively across departments in a dynamic, entertainment-driven environment.
- Adaptability: Shifts seamlessly between cocktail, à la carte, and banquet service styles.
- Professionalism: Maintains poise, courtesy, and efficiency at all times.
Opportunities
This is a unique opportunity to be part of the opening team at Limelight Hawaii, contributing to a world-class entertainment and dining destination. Employees will gain exposure to high-profile events, banquets, and signature shows while working alongside top culinary and hospitality professionals.
EEO Employer/Vets/Disabled
Salary : $17