Real Estate Operations Manager (Licensed Realtor Preferred)

Are you the person everyone relies on to keep things organized, solve problems, and make sure nothing falls through the cracks?

We're looking for someone who loves bringing order to chaos, takes pride in delivering exceptional customer service, and gets excited about finding smarter, faster ways to work. If you're passionate about real estate, enjoy leveraging technology like AI, and want to play a key role in helping a growing business operate at a high level, this could be the opportunity you've been waiting for.

This isn't just another transaction coordinator position.

You'll oversee our listing and transaction operations, support our agents, improve our systems, and help us use AI to eliminate repetitive work and create a more efficient business.

If you're the type of person who enjoys checklists, technology, organization, and finding better ways to get things done, we'd love to meet you.

What You'll DoListing Management

• Enter and maintain listings in SmartMLS
• Prepare listing paperwork and required documentation
• Coordinate listing launches
• Ensure accuracy and compliance

Transaction Management

• Manage files from contract to close
• Track deadlines and contingencies
• Coordinate with attorneys, lenders, inspectors, and clients
• Prepare addendums and transaction documents
• Keep agents informed throughout every transaction

Agent & Client Support

• Provide outstanding customer service
• Answer questions and solve problems quickly
• Help agents stay organized and on schedule
• Create an exceptional client experience from start to finish

Operations & Technology

• Improve workflows and office systems
• Help document Standard Operating Procedures (SOPs)
• Learn, test, and implement AI tools such as ChatGPT and Claude
• Help automate repetitive administrative tasks
• Continuously look for ways to improve efficiency

The Person We're Looking For

You love being the person who keeps everything running smoothly.

You're naturally organized, detail-oriented, and proactive.

You don't wait to be told what needs fixing—you notice problems and solve them.

You enjoy learning new technology and get excited about using AI to work smarter.

Most importantly, you genuinely enjoy helping people.

QualificationsPreferred

• Active Connecticut Real Estate License

We'll Also Consider Candidates Who

• Are willing to obtain a Connecticut real estate license within 90 days of hire
• Have experience working in a real estate brokerage or transaction coordination role
• Learn technology quickly and embrace new tools

Experience With These Platforms Is Preferred

• SmartMLS
• ZipForms
• Follow Up Boss
• Canva
• Google Workspace (Docs, Sheets, Drive)
• ChatGPT or Claude

What Success Looks Like

• Confidently manage 20 transactions per month
• Keep listings and transactions moving smoothly
• Create a consistent five-star client experience
• Help agents stay organized and productive
• Improve office systems and workflows
• Implement AI tools that save time and reduce repetitive work

Why Join Our Team?

We're a growing real estate team that believes systems, technology, and great people create exceptional client experiences.

You'll have the opportunity to:

• Make a meaningful impact every day
• Help shape how our business operates
• Learn and implement cutting-edge AI tools
• Grow with a company that values initiative, innovation, and continuous improvement

If you're looking for a long-term career where your organization, attention to detail, and problem-solving skills will truly matter, we'd love to hear from you.

To Apply

Along with your resume, please answer this question:

Tell us about a process or system you improved in a previous role. What was the problem, what did you change, and what was the result?

Pay: $55,000.00 - $70,000.00 per year

Benefits:

• Paid time off

Work Location: In person

Salary : $55,000 - $70,000