Vendor Relations Clerk

We are looking for a detail-oriented Vendor Relations Clerk to join our team in Southfield, Michigan. In this long-term contract position, you will play a vital role in coordinating with vendors to ensure timely and accurate fulfillment of customer requests. This hybrid role offers an opportunity to contribute to process improvements while maintaining high standards for operational efficiency.

Responsibilities:
• Manage incoming customer requests and coordinate with vendors to facilitate repairs and equipment needs.
• Record and track all service issues in designated systems, ensuring timely follow-ups with both vendors and clients.
• Provide regular updates to customers and ensure systems are kept accurate and current.
• Address daily vendor-related issues and collaborate with internal teams to resolve them promptly.
• Review vendor quotes and submissions to determine necessary actions, including ordering parts and managing waste services.
• Verify the accuracy of work orders in systems to ensure efficient processing and proper billing.
• Maintain service orders within assigned territories, meeting performance metrics and assisting other areas as needed.
• Analyze existing processes to identify improvement opportunities and recommend solutions focused on continuous enhancement.
• Interact with external parties, including vendors and intercompany teams, to resolve operational challenges.
• Support the onboarding of new vendors, ensuring smooth integration into existing workflows.
• High school diploma or equivalent education is required.
• Strong customer service skills with the ability to manage vendor relationships effectively.
• Proficient in office functions, including data entry and reporting.
• Familiarity with operational procedures and process improvement strategies.
• Ability to review and analyze information for accuracy and efficiency.
• Experience with metrics tracking and reporting is preferred.
• Basic keyboarding skills and comfort with using computer systems.
• Capable of handling objects weighing up to 30 pounds occasionally.
TalentMatch^®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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