What are the responsibilities and job description for the Technical Analyst II, Digital position at Robert Half?
We are offering a contract to permanent employment opportunity for a Technical Analyst II, Digital in Minnetonka, Minnesota. Working in this role, you will support the Digital Product Owner in providing exceptional experiences for our members. This role will involve re-platforming our member portal and strengthening the core functionalities that enable members to interact effectively with their health plans.Responsibilities:• Collaborate with the Digital Product Owner to gather, document, and analyze technical requirements for the member portal and mobile app re-platforming initiative.• Work with engineering teams to convert business requirements into technical specifications, user stories, and acceptance criteria.• Identify gaps and opportunities in the current platform architecture to enhance scalability, security, and performance.• Play an active role in re-platforming the portal by evaluating and documenting current processes, recommending enhancements, and supporting implementation efforts.• Ensure core functionalities such as benefit access, claims viewing, and payments are optimized and seamlessly integrated into the new platform.• Act as a bridge between product, design, engineering, and business stakeholders to ensure alignment on technical solutions and deliverables.• Collaborate with developers to assess the technical feasibility of proposed features and functionalities.• Assist in testing, validating, and troubleshooting the features to ensure successful deployment.• Identify technical dependencies and limitations, ensuring they are addressed early in the planning and development process to mitigate risks and ensure smooth delivery.• Support quality assurance processes by defining test cases, reviewing deliverables, and ensuring features meet functional and technical requirements.• Contribute to the development of technical documentation, including process flows, use cases, and integration guides.• Maintain clear, concise, and up-to-date documentation for technical solutions, workflows, and processes.• Contribute to initiatives that enhance personalized care experiences by leveraging data and analytics to create meaningful interactions within the portal and app.
Salary : $77,000 - $90,000
