Receptionist

We are looking for a friendly and detail-oriented Receptionist to provide exceptional customer service at our Wauwatosa, Wisconsin location. In this Contract position, you will serve as the first point of contact for customers, assist with inquiries, and ensure all interactions are handled professionally. This role requires strong communication skills and the ability to meet daily performance goals.

Responsibilities:
• Welcome and assist customers by answering inquiries and providing accurate information.
• Handle inbound and outbound calls with professionalism and efficiency.
• Respond to email correspondence in a timely and courteous manner.
• Maintain accurate records through data entry and documentation.
• Communicate effectively with employers and employees to address concerns and resolve issues.
• Utilize Microsoft Excel and Word for reporting and administrative tasks.
• Meet established daily performance metrics and ensure high-quality service.
• Provide enrollment information and clarify details about hours worked when requested.
• Minimum of 1 year of experience in a customer service or receptionist role.
• Proficiency in handling inbound and outbound calls.
• Strong skills in data entry and email communication.
• Familiarity with Microsoft Excel and Word.
• Excellent verbal and written communication abilities.
• Ability to meet daily performance metrics and work in a fast-paced environment.
• Strong organizational skills and attention to detail.
TalentMatch^®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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