What are the responsibilities and job description for the Patient Service Representative position at Robert Half?
We are hiring a compassionate and organized Patient Services Representative for a temporary assignment in Federal Way, WA. This role involves working closely with patients to schedule appointments, verify insurance information, and assist with administrative tasks to ensure a positive patient experience.Key Responsibilities:Greet patients over the phone or in person (if applicable) and address their inquiries.Schedule, reschedule, or cancel appointments in alignment with practice guidelines.Verify patient insurance eligibility and obtain necessary authorizations as needed.Collect and update patient demographic and billing information accurately.Provide information on healthcare services, policies, and procedures.Serve as a liaison between patients and healthcare providers.Support administrative tasks, including maintaining accurate records and scanning/faxing documents when needed.
Salary : $21 - $22