What are the responsibilities and job description for the Network Operations Specialist position at Robert Half?
We are looking for a Network Operations Specialist to join our dynamic team in Philadelphia, Pennsylvania. This role is essential to ensuring seamless network connectivity and maintaining high-performance infrastructure across various sites. The ideal candidate will bring expertise in network management, troubleshooting, and vendor coordination, contributing to the stability and growth of mission-critical systems.Responsibilities:• Plan and execute network expansion projects, site relocations, and technology upgrades to enhance infrastructure capabilities.• Manage the provisioning of private and public circuits, collaborating with telecom carriers and engineering teams to ensure timely delivery and diversity.• Perform circuit acceptance testing with engineering teams and validate network performance using enterprise monitoring tools.• Act as the first responder to service issues, investigating and escalating problems to carriers or internal teams as needed.• Monitor and resolve carrier trouble tickets, ensuring minimal downtime and adherence to service-level agreements.• Maintain detailed circuit inventory records, including bandwidth, SLAs, and circuit identifiers, for accurate tracking.• Communicate regularly with technical peers and management regarding network performance, procurement updates, and issue resolutions.• Provide after-hours support and participate in on-call rotations to address urgent network needs.• Collaborate with infrastructure teams to support daily operations and ongoing projects.
Salary : $90,000 - $110,000