Member Services Coordinator

We are looking for a dedicated Member Services/Customer service Coordinator to join our team in Bellingham, Massachusetts. In this role, you will provide exceptional customer service to our members while ensuring the accuracy and efficiency of member-related processes and communications. This position offers the opportunity to contribute to member satisfaction and organizational integrity through a variety of administrative and support functions.

Responsibilities:

• Facilitate the onboarding process for new members, ensuring a seamless transition into the group.

• Maintain and update member website documents and coordinate communications with internal and external vendors.

• Support the team by organizing and updating product databases to ensure proper categorization and status of items.

• Accurately manage and maintain member information within the company's systems.

• Assist members with resolving backorder cancellations and other service-related inquiries.

• Perform data entry tasks to support promotional analysis and reporting processes.

• Prepare materials and participate in member events, including shows and meetings.

• Provide assistance to colleagues and contribute to additional assignments as required.

• Handle general office duties to support daily operations.

For immediate consideration, Please call me directly Eric Lebow 508-205-2127

• Minimum of 2 years of experience in a similar role, with a focus on customer service and administrative tasks.

• Proficiency in data entry and invoice processing.

• Strong skills in providing superior customer service and resolving member inquiries effectively.

• Familiarity with document control and inventory tracking processes.

• Experience in using tools such as Epicor P-21 and Zendesk.

• Ability to manage supplies inventory and ensure accurate tracking.

• Excellent organizational skills and attention to detail.

• Strong communication skills for interacting with members and internal teams.

For immediate consideration, Please call me directly Eric Lebow 508-205-2127

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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