Loan Servicing Specialist

We are looking for a dedicated Loan Servicing Specialist to oversee the daily operations of consumer and residential loan portfolios. This long-term contract position is based in South Boston, Massachusetts, and requires a detail-oriented individual with strong problem-solving skills and a commitment to maintaining regulatory compliance.

Responsibilities:

• Process payments, advances, payoffs, and other servicing requests for consumer and residential loans.

• Ensure compliance with federal and state regulations during all loan servicing activities.

• Maintain accurate and up-to-date loan records, reconciling accounts as needed.

• Prepare and review loan documentation to guarantee accuracy and adherence to policies.

• Conduct post-closing audits to verify loan compliance and resolve any discrepancies.

• Administer lien releases and oversee insurance tracking for loan portfolios.

• Utilize loan servicing platforms to manage and monitor loan accounts effectively.

• Collaborate with internal teams to address and resolve servicing issues promptly.

• Provide exceptional support to customers by addressing inquiries and concerns.

• Monitor and report on loan portfolio performance to ensure timely servicing

• At least 1 year of experience in loan servicing or administration.
• Proficiency in loan servicing platforms such as Fiserv or similar systems.
• Strong knowledge of consumer loans, including auto loans and SBA 7(a) loans.
• Familiarity with regulatory compliance requirements for federal and state loan servicing.
• Proficiency in Microsoft Office Suite for documentation and reporting purposes.
• Excellent communication skills to interact with clients and internal teams.
• Ability to conduct detailed audits and maintain accurate records.
• Certifications related to loan servicing are a plus.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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