What are the responsibilities and job description for the Leasing Assistant position at Robert Half?
We are looking for a dedicated Leasing Assistant
This role is ideal for someone passionate about customer service and property management, with strong organizational and communication skills. As part of a long-term contract, you will help ensure smooth daily leasing operations while delivering exceptional experiences to prospective and current residents.
WResponsibilities:
- Greet and qualify prospective tenants, providing informative and engaging apartment tours.
- Maintain accurate records of prospect information and diligently follow up to maximize leasing conversions.
- Assist in processing rental applications, including credit and screening checks in compliance with Fair Housing regulations.
- Prepare lease agreements and support lease signings to ensure all documentation is complete and accurate.
- Coordinate with maintenance staff to ensure units are move-in ready, including inspections and final preparations.
- Provide outstanding customer service by responding promptly to resident inquiries and concerns in collaboration with the property management team.
- Support lease renewals by preparing renewal documents and sending timely notifications to tenants.
- Monitor and report rule violations, incidents, and property damage to supervisors as needed.
- Stay knowledgeable about property features, sister properties, and competitor offerings to effectively promote the community.
- Assist in handling emergency situations by contacting appropriate authorities and following established safety protocols.
- 1 year of experience in leasing, property management, or administrative/customer service roles (preferred)
- Strong verbal and written communication skills
- Excellent customer service and interpersonal skills
- Detail-oriented with strong organizational and follow-up abilities
- Ability to handle sensitive information with professionalism and discretion
- Proficiency with Microsoft Office Suite; experience with leasing software (e.g., Yardi, OneSite) is a plus
- Bilingual (English/Spanish) is a plus
- High school diploma or equivalent required
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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