IT Tech

We are looking for a dedicated IT Tech to join our client's team in LaVergne, Tennessee. In this role, you will provide comprehensive technical and administrative support for a range of hardware and software, ensuring seamless operation for end users. This is a long-term contract position offering an excellent opportunity to develop and apply your expertise in IT hardware and systems. This role is a second shift position from 4 pm - 1 am, Monday-Friday.

Responsibilities:

• Administer, configure, and repair laptops, including diagnosing hardware issues and replacing components as needed.

• Perform Windows Systems Administration tasks across workstation platforms, including adding new systems to the network and domain.

• Set file and folder permissions to ensure secure and efficient access.

• Troubleshoot and resolve hardware and software issues for laptops, network devices, and other equipment.

• Install and configure user workstations with required applications and software updates.

• Manage printer installations, including LaserJet and Zebra models, and troubleshoot connectivity issues.

• Provide first-level technical support to end users, assisting with software operations and resolving connectivity problems.

• Conduct preventative maintenance to ensure system reliability.

• Document processes and procedures to facilitate efficient troubleshooting and knowledge sharing.

• Assist with cabling projects, including Ethernet and serial installations, as well as barcode scanner configurations.

• Minimum of 2 years of experience in a client/server environment within a small to medium-sized business.
• Certifications such as A and Net are required; additional IT certifications or an associate degree in information technology are advantageous.
• Familiarity with Cisco switch configurations and Windows operating systems ranging from Windows 7 to Windows 11.
• Knowledge of Windows Server versions from 2003 to 2019 and experience with Microsoft Exchange.
• Proficiency with Active Directory and standard network protocols, including TCP/IP, routing, and wireless connectivity.
• Ability to tip and punch Ethernet cables and perform cabling tasks safely.
• Competency using Microsoft Office tools, including Excel, Word, PowerPoint, and Visio.
• Physical ability to lift up to 50 pounds, stand for extended periods, and operate lifts for cabling projects.
Technology Doesn't Change the World, People Do.^®

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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