Inside Sales Representative

We are looking for an Inside Sales Representative to join our dynamic team in Franklin, Ohio. In this Contract-to-permanent position, you will play a key role in managing customer relationships, processing orders, and supporting sales activities to ensure seamless operations. This role offers an excellent opportunity to contribute to the company’s success while developing your skills in sales and customer service.

Responsibilities:

• Process customer orders by providing quotes for products, delivery timelines, pricing, and payment terms.

• Create and manage sales orders, purchase orders, and shipping documentation to ensure accurate processing.

• Support outside sales representatives by handling transactional tasks and customer inquiries.

• Build and maintain strong customer relationships by offering technical information and timely communication.

• Collaborate with team members to enhance daily business operations and identify areas for process improvement.

• Manage job quotes and open orders, ensuring projects are completed accurately and on schedule.

• Address and resolve customer complaints with professionalism and efficiency.

• Maintain knowledge of inventory processes to ensure accurate order fulfillment.

• Exhibit a friendly and helpful attitude when interacting with customers, prioritizing their needs.

• Provide project management support to ensure the smooth execution of customer orders.

For immediate consideration, call 937.224.8326.

• Minimum of 3 years of experience in customer service, sales, or a related role.

• Proficiency in CRM systems and data processing tools.

• Strong skills in Microsoft Office applications, including Excel.

• Familiarity with SAP is advantageous.

• Ability to effectively communicate with customers and colleagues, both verbally and in writing.

• Demonstrated ability to multitask and prioritize tasks in a fast-paced environment.

• Competence in resolving customer complaints and offering actionable solutions.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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