What are the responsibilities and job description for the HRIS Analyst position at Robert Half?
We are looking for a dedicated HRIS Analyst to join our team on a contract basis in Portland, Oregon. In this role, you will provide essential support to employees by addressing payroll and HR-related concerns, ensuring accurate issue resolution, and delivering exceptional service. This position offers an opportunity to contribute to a community based organization while utilizing your expertise in payroll systems and data analysis. Having WorkDay or implementation support experience will make you a successful candidate in this role!
Responsibilities:
• Prioritize and manage incoming support tickets related to payroll and HR inquiries.
• Investigate and resolve employee-submitted issues while ensuring accuracy and thoroughness.
• Address payroll discrepancies, including W-2 concerns and issues involving multiple payroll systems.
• Deliver empathetic and attentive customer service, especially in sensitive situations.
• Collaborate with HR and payroll teams to escalate and resolve complex cases.
• Maintain detailed documentation of resolutions and updates within the ticketing system.
• Provide specialized support for union employees, considering unique contract or pay-specific needs.
• Utilize data analysis skills to identify trends and improve payroll processes.
• Strong knowledge of payroll systems, including Workday Payroll.
• Familiarity with payroll processes for large employee groups, exceeding 500 individuals.
• In-depth understanding of payroll laws and tax regulations.
• Proficiency in full-cycle payroll management.
• Experience using project management tools such as monday.com.
• Excellent problem-solving and communication skills to handle sensitive employee concerns.
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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Salary : $43 - $50