First Impressions Coordinator

We are looking for a 1st Impression Associate to join our team in Irvine, California. As a key member of the Concierge team, you will play a pivotal role in creating welcoming and memorable experiences for clients, visitors, and guests. In this contract position, you will serve as a brand ambassador, ensuring seamless service delivery and embodying warmth, attention to detail, and a commitment to excellence.

Responsibilities:
• Open and prepare the concierge desk area each day to ensure readiness for guest arrivals.
• Assist with scheduling, reservations, and inquiries related to visitor offices, desks, and meeting rooms.
• Greet and welcome guests with exceptional customer service, maintaining a courteous and detail-oriented demeanor.
• Conduct routine checks of conference rooms, offices, and desks to uphold a high standard of organization.
• Generate daily reports, including visitor logs, guest key information, and conference room schedules.
• Coordinate client requests for amenities such as food, beverages, IT support, and facility needs, updating booking systems accordingly.
• Register visitors in the building security system by following established procedures.
• Manage car service reservations, from booking to confirmation.
• Monitor meeting room setups and ensure they meet client specifications.
• Provide detailed knowledge of VIP visitors, client floor plans, and related systems.
• High school diploma or equivalent is required.
• Prior experience in guest services or concierge roles is essential.
• Strong written and verbal communication skills are necessary.
• Proficiency in Microsoft Word and Excel, along with excellent typing abilities.
• Exceptional interpersonal skills and a positive attitude are required.
• Ability to listen and comprehend guest needs effectively.
• Proven ability to deliver superior customer service and satisfaction.
• Familiarity with visitor management procedures and security systems is a plus.
TalentMatch^®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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