What are the responsibilities and job description for the Digital Product Manager position at Robert Half?
Robert Half's client is looking for an experienced Digital Product Manager to lead the strategy and execution of enterprise-level web applications in a highly structured corporate environment.
The right candidate will have deep experience managing the full product lifecycle for web-based or mobile platforms, ideally in a .NET or Salesforce environment. Previous experience working with payment systems and within Fortune 500 companies is mandatory.
Responsibilities:
- Own and drive delivery across Product and Operations teams for web-based or mobile applications
- Translate business requirements into clear, actionable user stories and technical specifications
- Manage the product development lifecycle from concept through launch, including post-launch analysis and iteration
- Lead projects from scratch, creating scalable, enterprise-grade digital experiences
- Integrate Agent Console workflows and ensure alignment with support infrastructure
- Work within a .NET or Salesforce ecosystem to guide development teams and inform technical decisions
- Build features that incorporate complex payment processing systems, ensuring security and compliance
- Collaborate with UX/UI, engineering, QA, and business stakeholders to align on priorities and deliverables
- Measure product performance and iterate based on data-driven insights and KPIs
Required Skills & Experience:
- 5 years of experience as a Digital/Product Manager with a focus on web applications or mobile applications
- Deep understanding of building and scaling web or mobile platforms in a structured enterprise environment
- Strong familiarity with .NET or Salesforce as core product environments
- Hands-on experience with payment platforms, including transaction workflows and regulatory compliance (e.g., PCI)
- Must have experience working in Fortune 500 organizations
- Expertise in Agent Console or equivalent operational workflow platforms
- Strong written and verbal communication skills; proven ability to manage cross-functional stakeholders
- Experience creating technical documentation and managing backlogs in Agile/Scrum environments
Nice to Have:
- Experience with user behavior analytics platforms like Google Analytics, Mixpanel, or Amplitude
- Familiarity with enterprise CMS or e-commerce platforms
- Knowledge of accessibility and web performance best practices
Location: Torrance, CA (Onsite 4 days a week). Candidates must be local to Los Angeles
Duration: 6 months, Contract to Hire