Data Specialist

Our client seeks a CRM Data Clean-up and Data Entry Specialist to play a critical role in maintaining the integrity and accuracy of their customer relationship management (CRM) data. The successful candidate will ensure all applicant and lead data is complete, accurate, and properly integrated across business systems. This role requires strong attention to detail, excellent problem-solving skills, and the capacity to manage large volumes of data efficiently. You will support internal teams by troubleshooting issues, executing data correction processes, and assisting with key integrations that enhance the customer journey.

Responsibilities:

Provide technical support to department users of the CRM system
Troubleshoot issues related to applicant records and applications, ensuring timely solutions
Consult with enterprise and admissions staff on CRM integrations
Review reports to confirm applications are processing successfully through integrations
Identify missing data in applications, updating records manually and via bulk uploads, and ensure proper system flow
Perform weekly manual reporting and data management for non-integrated areas
Merge duplicate person accounts and bulk update applicant/lead accounts for data correction
Execute semi-automated processes to update subsidiary data in secondary systems
Required Qualifications:

2 years of experience in data entry, CRM management, or a related role
Associate’s or Bachelor’s degree preferred, ideally in Business, IT, or a related field
Strong data analysis and accuracy skills; high attention to detail and precision
Ability to manage disparate data sources effectively
Fast and accurate data entry capabilities
Familiarity with compliance and data privacy standards
Problem-solving aptitude; basic programming or database query skills a plus
Adaptability in a dynamic environment; ability to follow detailed instructions and processes
Strong organizational and time management skills
Preferred Qualifications:

Experience with higher education admissions processes and CRM systems
Knowledge of student applicant journey mapping
Schedule & Work Arrangement:

Part-time: 6 hours per day, Monday–Friday
Hybrid work model (combination of in-office and remote days)
Microsoft SQL, BusinessObjects Technologies, Data Analysis, Business Intelligence (BI), Erwin Data, CRM
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