What are the responsibilities and job description for the Collections Specialist position at Robert Half?
We are looking for a skilled, business-to-business Collections Specialist to join our team in Minnetonka, Minnesota. This is a long-term opportunity offering flexibility to work remotely two days a week. The ideal candidate will bring expertise in managing delinquent accounts and resolving complex collections issues efficiently. Responsibilities:• Manage a high-volume portfolio of over 250 accounts monthly, ensuring timely follow-up and resolution.• Conduct outbound calls and send correspondence to address delinquent accounts, utilizing third-party providers as necessary.• Analyze and resolve complex collections challenges by applying critical thinking and problem-solving skills.• Monitor and manage delinquency levels within assigned portfolios, implementing effective recovery strategies.• Utilize Microsoft Excel to track, analyze, and report on account statuses and collections activities.• Periodically access and interpret credit information from various sources to inform decision-making.• Collaborate with teams to address problem accounts, including repossession, account modifications, or transfers to late-stage collections.• Learn and apply new systems quickly to optimize collections processes.• Maintain compliance with organizational policies and industry standards in collections practices.
Salary : $25 - $28
