What are the responsibilities and job description for the Collections Specialist position at Robert Half?
Key Responsibilities: Contact customers through phone and email to address overdue payments and discuss payment options. Maintain comprehensive records of customer payment status and collection activities. Process incoming payments and perform reconciliations for customer accounts. Work with internal teams, such as sales, to resolve credit issues and develop payment strategies. Participate in regular reviews of accounts receivable to maintain alignment across departments. Escalate delinquent accounts and unresolved matters to management as needed. Collaborate with team members to ensure company standards are met. Assist management with any tasks related to account collections.
Bachelor’s degree or equivalent experience in a relevant field. 3-5 years of detail oriented experience in collections, credit, accounting, or account reconciliation. Proficient in Microsoft Office applications (Excel, Word, Outlook). Strong verbal and written communication abilities. Capable of managing multiple priorities and tasks efficiently. Experience with accounts receivable and payment collection processes. Detail-oriented with strong organizational skills.
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use.
Salary : $22 - $23