What are the responsibilities and job description for the Keyholder position at Robert Graham Designs?
Company Description
Since 2001, Robert Graham Designs has been redefining fashion with unique, artistic designs that stand out and celebrate individuality. Offering four menswear and womenswear collections annually, the brand showcases premium sportswear, denim, furnishings, and outerwear. With a global presence, the company operates flagship stores in major cities across the United States and partners with luxury retailers like Neiman Marcus and Saks Fifth Avenue. Known for its commitment to innovation and high-quality craftsmanship, Robert Graham caters to discerning individuals who appreciate distinctive and bold fashion statements.
Role Description
This is a full-time on-site Keyholder role located in Sunrise, FL. The Keyholder will be responsible for ensuring the smooth daily operations of the store, including opening and closing procedures, supporting sales targets, managing inventory, and delivering an exceptional customer experience. The role also involves supervising and motivating team members, addressing customer inquiries, and striving to maintain Robert Graham’s high standards of service and brand presentation.
Qualifications
- Strong product knowledge to effectively showcase and explain features, craftsmanship, and unique brand details.
- Exceptional communication skills to engage with customers and team members, ensuring a positive and professional interaction.
- Experience in retail sales and customer service to contribute to and drive store sales goals.
- Ability to foster memorable customer experiences and build lasting customer relationships.
- Demonstrated leadership skills with the ability to supervise and inspire a team.
- Attention to detail and organizational skills to manage inventory and store operations effectively.
- Familiarity with luxury fashion is a plus.
- Availability to maintain a consistent full-time work schedule, including weekends and holidays.