Full Time Keyholder

Company Description Robert Graham Designs is a fashion lifestyle brand known for bold, artistic designs that celebrate individuality and confidence. Since 2001, the company has created distinctive menswear and womenswear collections, including sportswear, premium denim, furnishings, and outerwear. Robert Graham operates freestanding stores in key U.S. markets and is carried by leading luxury department stores and boutiques across North America and internationally. With showrooms in major cities such as New York, Los Angeles, Dallas, Toronto, Montreal, Vancouver, and Dusseldorf, the brand continues to expand its global presence. Robert Graham is committed to innovation, high-quality craftsmanship, and a unique aesthetic that appeals to discerning consumers.

Role Description The Full Time Keyholder at Robert Graham Designs in Sunrise, FL is an on-site retail role responsible for supporting daily store operations and delivering an elevated customer experience. This position includes opening and closing the store, securing the premises, and handling key operational functions such as cash management and compliance with company policies. The Keyholder helps drive sales by engaging customers, presenting product features and styling options, and maintaining visual merchandising standards. Day-to-day tasks include assisting with inventory processes, replenishing stock, keeping the sales floor and fitting rooms organized, and supporting team members to meet store performance goals. The Keyholder also serves as a role model for brand standards, ensuring that each customer receives attentive, inclusive, and professional service.

Qualifications

• Candidates should possess strong Retail Sales and Customer Service skills to effectively drive revenue and build long-term customer relationships.
• Candidates should possess excellent Communication skills to interact clearly and professionally with customers, team members, and store leadership.
• Candidates should possess solid Product Knowledge and Customer Experience skills to present merchandise confidently and create a welcoming, brand-right shopping environment.
• Prior experience in fashion retail or specialty stores, including keyholder or supervisory responsibilities, is highly beneficial.
• Ability to stand for extended periods, handle light physical tasks (such as stocking and organizing), and work flexible schedules including evenings, weekends, and holidays.
• Demonstrated reliability, integrity in handling store keys and cash, and a commitment to an inclusive, team-oriented workplace.