What are the responsibilities and job description for the Customer Service Representative - State Farm Agent Team Member position at Robert Garner - State Farm Agent?
Benefits:
ABOUT OUR AGENCY:
I opened my agency in 2010 and currently lead a team of 10. Before becoming an agent, I worked as a State Farm team member, and I've always been passionate about developing people and helping them build successful careers. I'm a graduate of the University of South Carolina, a proud husband and father of three, and enjoy fishing, hiking, and traveling with my family.
Investing in our community is just as important as investing in our team. I'm actively involved with the Minerva Area Chamber of Commerce, serve on the boards of Junior Achievement of North Central Ohio and the Massillon Museum, and volunteer every Friday at Jackson High School mentoring students through the Junior Achievement entrepreneurship program.
Our agency offers major medical health insurance, a 401(k) with company match, paid vacation, sick leave and holidays, annual raises, salary plus commission and bonus opportunities, professional development, private offices for our sales team, and daily leads with no outside sales or cold calling. Three former team members have gone on to become State Farm agents, and we love helping people grow.
Our culture is positive, supportive, and focused on long-term success. I believe happy people are the most successful, and I work hard to create an environment where people enjoy coming to work every day. I'm looking for motivated, coachable, team-oriented individuals who are eager to grow and build a lasting career.
ROLE DESCRIPTION:
As a Customer Service Representative with Robert Garner - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.
RESPONSIBILITIES:
- License reimbursement
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- 401(k)
- Bonus based on performance
- Competitive salary
- Flexible schedule
ABOUT OUR AGENCY:
I opened my agency in 2010 and currently lead a team of 10. Before becoming an agent, I worked as a State Farm team member, and I've always been passionate about developing people and helping them build successful careers. I'm a graduate of the University of South Carolina, a proud husband and father of three, and enjoy fishing, hiking, and traveling with my family.
Investing in our community is just as important as investing in our team. I'm actively involved with the Minerva Area Chamber of Commerce, serve on the boards of Junior Achievement of North Central Ohio and the Massillon Museum, and volunteer every Friday at Jackson High School mentoring students through the Junior Achievement entrepreneurship program.
Our agency offers major medical health insurance, a 401(k) with company match, paid vacation, sick leave and holidays, annual raises, salary plus commission and bonus opportunities, professional development, private offices for our sales team, and daily leads with no outside sales or cold calling. Three former team members have gone on to become State Farm agents, and we love helping people grow.
Our culture is positive, supportive, and focused on long-term success. I believe happy people are the most successful, and I work hard to create an environment where people enjoy coming to work every day. I'm looking for motivated, coachable, team-oriented individuals who are eager to grow and build a lasting career.
ROLE DESCRIPTION:
As a Customer Service Representative with Robert Garner - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.
RESPONSIBILITIES:
- Establish customer relationships and follow up with customers, as needed.
- Answer customer inquiries and requests.
- Maintain accurate records of customer interactions.
- Dedicated to customer service.
- Strong communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.