DeltaV Systems Administrator

As a 100% Employee-Owned company, Robert E. Mason & Associates, Inc. believes our Associates are the foundation of both our customers’ and our success.  Our strong company culture, and belief in continued investment in our Associates, has helped us realize long Associate tenures, as well as long lasting relationships with our customers.  Under the Robert E. Mason & Associates, Inc. umbrella there are two divisions: R.E. Mason and Apperture Solutions.

R.E. Mason is an Emerson Impact Partner covering North Carolina, South Carolina, and Virginia.  Emerson is the global leader of process systems and solutions.  R.E. Mason provides industry-leading process equipment and service for process control, automation, safety, and reliability.  The industries served include Chemical, Pharmaceutical & Life Sciences, Power & Utilities, Food & Beverage, and Pulp & Paper. 

Apperture Solutions is a technology independent, professional consulting, and implementation services firm.  Apperture Solutions offers Data Enablement, Production Optimization, Operations Management, and Other Value-Added Services.  Apperture Solutions partners with other providers to offer our customers the technologies and solutions that fit their needs.
 

What R.E. Mason Offers Associates:

R.E. Mason is a 100% employee-owned company that offers a comprehensive, industry leading benefits package to all eligible Associates:

• Participation in the Employee Stock Ownership Program (ESOP)
• Retirement plan, including a Safe Harbor contribution
• Medical / Dental / Vision Insurance
• Employer paid Life Insurance and Long-Term Disability Insurance
• Generous paid leave options that include vacation time, sick leave, personal leave time, R.E. Mason Way Half Day, paid Jury Duty, and paid Bereavement Leave
• Paid Parental Leave
• Paid company holidays
• Career Development Program
• Retirement and Financial Wellness program
• Employee Assistance Program (EAP)
• Alternative/Hybrid Work Schedules

General Description

We are seeking a dynamic and forward-thinking DeltaV Systems Administrator to join our IT/OT Services Team. This role is ideal for someone with hands-on experience in automation and control systems, particularly DeltaV, and a desire to broaden their expertise in secure networking, OT cybersecurity, and industrial software platforms.

As a DeltaV Systems Administrator, you will be instrumental in deploying, troubleshooting, and maintaining DeltaV-based control systems, ensuring high reliability, performance, and security across operational environments. You’ll also be responsible for assessing, installing, and supporting secure infrastructure that integrates DeltaV with broader OT ecosystems, while collaborating across teams to drive operational excellence.

This position offers the opportunity to work on impactful projects, deepen your DeltaV and OT skillset, and contribute meaningfully to our company’s success and customer satisfaction.

This is a customer-facing position requiring full time presence at the customer’s manufacturing site to help commission and maintain their control systems. Candidates must be able to work with customers in a professional manner while working under pressure during process startups and while troubleshooting issues.

Specific Responsibilities

• Provide day-to-day support and administration for the site DeltaV Systems.
• Assist in maintaining the DeltaV Systems, including servers, operating systems, security tools, and applications.
• Monitor systems' health and respond to hardware and software issues as they arise.
• Engineering scope, design and support for automation hardware and software upgrade projects, and the implementation of new technologies.
• Help to configure and test platform equipment (e.g. servers, switches, workstations, thin clients) as needed.
• Coordinate, support, and validate the upgrade of infrastructure equipment.
• Identify and implement solutions to automate manual tasks, where opportunities arise.
• Coordinate system changes and update technical documentation.
• Interact with other teams to assist in troubleshooting, identify root causes, and provide technical support when needed.
• Work is performed full-time on-site at customer facility in Wilson, NC.

Required Competencies

• Experience in engineering roles, such as process automation, system integration, or process control.
• Ability to partake and facilitate decision making for technical projects.
• Ability to prioritize tasks, meet project timelines, and demonstrate planning/organizational skills.
• Demonstrate troubleshooting abilities and problem-solving skills.
• Ability to provide clear and timely written documentation, including project updates and system validation documents.
• Ability to respond to Emergency Service Requests as Needed.
• Be a United States Citizen with a valid driver’s license.

Required Education and Experience

• B.S. Degree in Computer Engineering, Chemical Engineering, Electrical Engineering, Computer Science or similar technical degree.

Preferred Experience/Competencies

• Experience with control systems (DCS). DeltaV software experience is highly desirable.
• Experience working in the Life Sciences Industry.
• System Administration Capabilities.
• Knowledge of GMP, regulatory requirements, and computer system validation.
• Virtualization technologies, Thin Clients, DeltaV Virtual Studio.

Physical Requirements:

• Standing 
• Walking 
• Sitting
• Kneeling 
• Reaching Overhead
• Climbing
• Pushing and Pulling
• Lifting – 50 Pounds
• Driving

RE Mason Company is a federal contractor and, as such, is required to solicit the disability status and protected veteran status of candidates. Thus, you are required to answer self-identification questions as part of your application process. These questions are part of RE Mason’s Affirmative Action Plan and the completion of these questions will not have any effect on any consideration of your application materials.

In compliance with the ADA Amendments Act (ADAAA), if you have a disability and need to request an accommodation in order to apply for a position with RE Mason, please call our office at (704) 375-4465.

This is a drug-free workplace. Employment is contingent upon the successful completion of any required pre-employment and, if applicable, ongoing drug testing, including testing mandated by customer site access requirements.