What are the responsibilities and job description for the Parts Counterperson position at Robert Brogden's Olathe Buick GMC?
Robert Brogden Buick GMC is looking for a Parts Counterperson to help support our team and provide customers with exceptional experiences. The ideal candidate will flourish in a fast-paced and professional workplace.
At Robert Brogden Buick GMC, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Robert Brogden Buick GMC is absolutely critical to its success. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years.
What We Offer
- Discounts on products and services
- Career advancement opportunities, promote from within
- Clean and professional work environment
- Free lunch on Saturdays
- 401(K) with industry leading Employer Match
- Paid Holidays
- Paid Vacation and Personal Days
- Health, Dental and Vision insurance at group rates
- Basic Life Insurance
Responsibilities
- Oversee the parts sales process from start to finish
- Communicate with customers and co-workers on parts status
- Communicate with co-workers and customers in a friendly and professional manner.
- Be able to read and understand the parts catalog when looking up parts.
- Answers phone calls, providing price quotes and other information
- Provide high level service to internal and external customers.
- Pull and fill orders from stock
- Maintain a weekly bin checks to ensure accuracy of stock.
- Notifie parts manager of out-of-stock parts or shop materials that need immediate attention.
- Locates out-of-stock parts from outside source and submits an emergency order, if necessary.
- Make sure all internal requests for parts are billed on service repair order.
- Receive payment from retail customers or obtains credit authorization.
- Set up orders for daily shipment, delivery, or pick-up
Qualifications
- Have a High School Diploma or equivalent
- Have experience with auto parts sales (preferred)
- Are able to work in a fast-paced work environment
- Have strong organizational and time management skills
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
- Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.