Senior Creative Director / Fulfillment Lead

Location: Remote
Employment Type: Full-time
Compensation: $4,000–$5,000 USD per month, based on experience
Reports To: COO

About the Role

We’re looking for a Senior Creative Director / Fulfillment Lead to oversee a team of 5–10 builders responsible for producing high-ticket sales funnels, webinar assets, VSLs, video edits, and image creatives.

You’ll be the final quality gate between our builders and our clients, ensuring every deliverable meets our standards, launches on time, and is built to convert.

This is a cross-functional leadership role. You’ll collaborate with media buyers, copywriters, account managers, and sales to align creative execution with client goals and campaign strategy.

Beyond reviewing deliverables, you’ll build the systems, SOPs, checklists, and processes that make high-quality work consistent and scalable.

You should be comfortable working hands-on in GoHighLevel, managing projects in ClickUp, and keeping communication clear and efficient through Slack.

Key Responsibilities

1. Quality Control & Quality Assurance

• Review every funnel, webinar, VSL, video, and image asset before client delivery or launch.
• Verify copy accuracy, design quality, mobile responsiveness, links, forms, tracking pixels, and page speed.
• Test GoHighLevel automations, workflows, calendars, and pipelines from end to end.
• Approve deliverables, return work with clear revision notes, or escalate issues when necessary.
• Track first-pass approval rates and identify recurring quality issues by builder.

2. High-Ticket Webinar & VSL Assets

• Oversee high-ticket webinar builds, including registration pages, confirmation and reminder sequences, live or evergreen webinar rooms, replay pages, and post-webinar follow-up.
• Supervise VSL funnel builds, including VSL pages, application or booking flows, and sales call handoffs.
• Ensure every asset aligns with the offer, copy strategy, and conversion goals.

3. Video & Image Creative

• Establish creative direction and quality standards for video edits, static ads, thumbnails, and funnel graphics.
• Review ad creatives for platform specifications, brand consistency, and overall quality.
• Provide clear, actionable feedback to improve creative execution.

4. Team Leadership & Development

• Lead, coach, and manage a team of 5–10 builders.
• Assign projects based on team members’ skills, availability, and workload.
• Run daily builder standups and provide clear written feedback.
• Identify skill gaps, train team members, and support the hiring and onboarding of new builders.

5. Systems & Process Development

• Create and maintain SOPs, QC checklists, build templates, and handoff documentation for every asset type.
• Establish consistent design and delivery standards, including file naming, formats, and technical specifications.
• Identify bottlenecks in the build and QC processes and implement improvements.
• Build repeatable workflows that improve delivery speed without sacrificing quality.

6. Project Management & Cross-Functional Collaboration

• Manage project timelines, task assignments, and delivery status in ClickUp, from initial brief through launch.
• Maintain clear, timely communication through Slack.
• Coordinate with media buyers, copywriters, account managers, and sales to align priorities and deadlines.
• Identify potential delays early and reprioritize work to keep launches on schedule.

Must-Have Qualifications

• Proven experience building or leading high-ticket sales webinar and VSL funnels. A portfolio is required.
• At least 4 years of experience in creative, funnel building, or fulfillment roles, including 2 years leading a team.
• Strong working knowledge of GoHighLevel, including funnels, workflows, automations, calendars, and pipelines.
• Hands-on experience using ClickUp and Slack for project management and team communication.
• Demonstrated success creating SOPs, QC checklists, and processes that improve quality and delivery speed.
• A strong eye for design and video, with the ability to provide clear, specific, and actionable creative feedback.
• Ability to manage 15 active projects simultaneously while maintaining quality and meeting deadlines.
• Strong written and spoken English communication skills.
• Availability for daily team calls during US business hours.

Nice-to-Have Qualifications

• Experience working in an agency environment with multiple clients and campaigns.
• Familiarity with Figma, Canva, Adobe Creative Suite, or Premiere Pro.
• Understanding of direct-response copywriting and funnel conversion metrics.
• Familiarity with Meta and Google advertising specifications.
• Experience managing remote and international teams.
  

What Success Looks Like

First 30 Days

• Audit existing builds, QC workflows, and turnaround times.
• Meet with every builder to understand current workflows and identify improvement opportunities.
• Publish the first version of the QC checklist.

First 60 Days

• Implement SOPs and templates for webinar, VSL, funnel, video, and image assets.
• Ensure all active projects and deliverables are tracked in ClickUp.

First 90 Days

• Transition leadership out of day-to-day quality control.
• Establish weekly tracking and reporting for on-time delivery and first-pass approval rates.

Ongoing Performance KPIs
90% of assets delivered on or before deadline.

• 80% first-pass QC approval rate.
• Fewer than 5% of launched assets requiring post-launch fixes.
• Zero broken automations or tracking issues at launch.

Tools You'll Use

• GoHighLevel
• ClickUp
• Slack

How to Apply

Interested candidates should share the following:

1. Resume or LinkedIn profile outlining relevant experience.
2. Portfolio featuring at least one high-ticket webinar funnel and one VSL funnel you personally built or led.
3. An SOP or QC checklist you created, with confidential client information removed.
4. A short written response (under 200 words) explaining how you would improve a team's QC process during your first 30 days.

Hiring Process

Shortlisted candidates will complete a paid test task involving quality-checking a sample GoHighLevel funnel and submitting a written QC report outlining identified issues and recommended fixes.

We’re looking for someone who can combine strong creative judgment, technical expertise, and team leadership to build a fulfillment operation that consistently delivers high-quality work at scale.