What are the responsibilities and job description for the Landscape Account Manager position at Roark Landscape?
Roark Landscaping Corporation is seeking a highly motivated, experienced, and client-focused professional to join our growing Tulsa, OK business as an Account Manager.
The Company
Roark Landscaping formed with a noble mission: to bring a new level of customer care and dedication to the industry. Almost 20 years later, this mission has remained steady and true. The RLC team is friendly, attentive to customer needs, and committed to bettering their craft. With over 100 employees, Roark Landscaping has grown from an ambitious small business into a thriving Tulsa company. Much of Roark Landscaping’s success is owed to customer referrals. Our work has a way of impressing all who see it, compelling people to tell our clients “I have to know who made your beautiful lawn!”
The Opportunity
Growth creates opportunity! We are seeking an A-Player to join our vibrant local business, which is part of a progressive horticultural organization with national reach. As an Account Manager, you’ll:
- Achieve revenue, profitability, and contract renewal goals.
- Build relationships with Roark Landscaping clients and ensure client satisfaction.
- Present recommendations for property improvements, proper horticulture procedures, and quality service within budget.
- Manage all customer communication with proper urgency.
- Proactively promote and sell any possible landscape enhancements to existing customers.
- Maintain a schedule for client/site visits to ensure quality and service expectations are consistently met or exceeded.
- Lead in the resolution of customer problems or concerns.
- Ensure renewals of each current account within the customer portfolio.
If this sounds exciting to you, we are seeking a leader with these qualifications:
- 3 years' experience in the landscape industry in an account management or similar capacity
- Strong organization and conflict management abilities
- Capacity to make critical judgments, solve problems and demonstrate careful attention to detail.
- Determination to exceed the goals of position, department, and company by working independently and as an effective leader.
- Experience managing sales and estimation processes (job costing, proposals, etc.)
- Exceptional interpersonal communication and relationship building skills.
- A Winning Attitude!
As a Roark Landscaping Account Manager, you will enjoy:
- Competitive salary, plus a healthy performance and retention-based incentive program
- Company vehicle or monthly stipend package
- Paid vacation and holidays
- Full suite of health insurance – medical, dental, vision, etc.
- 401(k) with company match
Salary : $50,000 - $60,000