What are the responsibilities and job description for the Permit Technician I position at Roanoke County, VA?
GENERAL DESCRIPTION
ESSENTIAL JOB FUNCTIONS
~ Provides information to customers regarding requirements, policies, and procedures of building permits and related technical services and information
~ Handles inquiries from other departments and customers concerning services
~ Resolves customer questions and problems following established policies
~ Prepares, updates and maintains files and computer records
~ Answers telephones and assists callers with application, permit and technical questions and concerns
~ Performs data entry, record keeping and billing
~ Performs a wide variety of tasks in the Building Safety division including but not limited to issuing construction permits, calculating permit fees, evaluating and verifying all required approvals
~ Receives, logs, routes, tracks and maintains accurate computer records on various permits being processed
~ Receives and acts on requests to/from inspectors
~ Provides clerical assistance to customers with general information about other divisions within the department and/or outside agencies as necessary
~ Researches, reviews, and copies various documentation as required
REQUIREMENTS/PREFERENCES
- Thorough knowledge of standard office procedures, practices and equipment
- General knowledge of methods and techniques used in the operation of a computerized permits management or related system
- Some knowledge of community development rules and regulations
- Ability to operate a variety of office equipment including a personal computer and
Salary : $38,166 - $41,982