What are the responsibilities and job description for the Success Coach position at Roane State Community College?
Title: Success Coach
Employee Classification: Other Professionals
Institution: Roane State Community College
Department: Student Success
Campus Location: Roane State Community College
Job Summary
This position will provide holistic student support services and academic advising. The incumbent will guide students through the entire enrollment and advisement process which includes, but is not limited to, areas such as admissions, career counseling, financial aid, academic planning, academic advising, and class scheduling. This position will serve as a mentor and coach throughout the academic tenure of assigned student supporting them from enrollment to graduation (in collaboration with faculty advisors upon the student’s completion of selection benchmarks).
Job Duties
Assist students in applying for admissions to the college
Assist students with career exploration and choice of academic major
Assist students in developing an Academic Plan for timely completion of degree
Assist students in accessing resources for academic, financial and/or personal support
Serve as an academic advisor, coach and mentor students providing support in academic career
Coordinate with college personnel to resolve personal and financial issues that are barriers to student success
Identify academically at-risk students and facilitate appropriate interventions
Maintain flexible schedule for student advisement appointments
Collaborate with faculty and staff on the delivery of support components
Assist students/faculty advisors with completing admissions, financial aid requirements and SAP appeals
Promote visibility of Student Success Coach through outreach to students and faculty
Collaborate on individual student success strategies with faculty advisors
Participate in specialized training Maintain detailed records
Performs other duties as assigned in support of Student Success operations and the College’s mission.
Minimum Qualifications
Candidates who are called for an interview must notify Human Resources in writing at least five (5) days in advance of any reasonable accommodation needed prior to the date of the interview.
In order to be considered for the position, the following items must be uploaded:
Application
Resume
Incomplete applications will not be considered.
The TBR does not discriminate on the basis of race, color, religion, creed, ethnicity, or national origin, sex, disability, age, status as a protected veteran or any other class protected by Federal or State laws and regulations and by Tennessee Board of Regents policies with respect to employment, programs, and activities.
Employee Classification: Other Professionals
Institution: Roane State Community College
Department: Student Success
Campus Location: Roane State Community College
Job Summary
This position will provide holistic student support services and academic advising. The incumbent will guide students through the entire enrollment and advisement process which includes, but is not limited to, areas such as admissions, career counseling, financial aid, academic planning, academic advising, and class scheduling. This position will serve as a mentor and coach throughout the academic tenure of assigned student supporting them from enrollment to graduation (in collaboration with faculty advisors upon the student’s completion of selection benchmarks).
Job Duties
Assist students in applying for admissions to the college
Assist students with career exploration and choice of academic major
Assist students in developing an Academic Plan for timely completion of degree
Assist students in accessing resources for academic, financial and/or personal support
Serve as an academic advisor, coach and mentor students providing support in academic career
Coordinate with college personnel to resolve personal and financial issues that are barriers to student success
Identify academically at-risk students and facilitate appropriate interventions
Maintain flexible schedule for student advisement appointments
Collaborate with faculty and staff on the delivery of support components
Assist students/faculty advisors with completing admissions, financial aid requirements and SAP appeals
Promote visibility of Student Success Coach through outreach to students and faculty
Collaborate on individual student success strategies with faculty advisors
Participate in specialized training Maintain detailed records
Performs other duties as assigned in support of Student Success operations and the College’s mission.
Minimum Qualifications
- Bachelor’s degree required; must obtain within first full term semester (summer semester not included)
- Experience in at least one of the following areas: Advising, Admissions, Records, Financial Aid, Student Enrollment
- Experience working with students in/out of the classroom
- Proficient in Microsoft software (Word, Excel, PowerPoint, etc.)
- Experience with Banner Software a plus
- Experience with Banner Document Management System a plus
- Must be willing to travel to other RSCC campuses
- Previous counseling or case management experience
- Previous experience working with adult learners
- Higher Education experience
- Academic Advising experience
- Financial Aid Counseling/Processing experience
- Admissions Counseling/Processing experience
- Strong interpersonal skills
- Strong communication skills
- High energy
- Strong organizational skills
- Strong data collection and documentation skills
- Capable of handling multiple projects
- Strong self-discipline and motivation
- Ability to handle a high level of stress and meet deadlines
- Ability to adapt to a changing working environment
- Ability to maintain high expectations while providing nurturing support in student interactions
- Ability to work with multiple constituencies
- Strong time management skills
Candidates who are called for an interview must notify Human Resources in writing at least five (5) days in advance of any reasonable accommodation needed prior to the date of the interview.
In order to be considered for the position, the following items must be uploaded:
Application
Resume
Incomplete applications will not be considered.
The TBR does not discriminate on the basis of race, color, religion, creed, ethnicity, or national origin, sex, disability, age, status as a protected veteran or any other class protected by Federal or State laws and regulations and by Tennessee Board of Regents policies with respect to employment, programs, and activities.
Salary : $37,514 - $58,287