Service Center Team Lead

Roadtex Transportation has become a leader in the nationwide LTL industry, specializing in transporting time and temperature-sensitive products. We handle refrigerated and LTL needs by leveraging no sailing schedules, our nationwide network of 32 strategically placed temperature-controlled facilities, our state-of-the-art tracking, and our specialized equipment and warehousing capabilities. In 2022, Roadtex was acquired by Echo Global Logistics. The acquisition brings a truckload brokerage and expanded transportation management solutions to Roadtex's customers while providing Echo with our national warehouse footprint and advanced temperature-controlled transportation solutions.

The Service Center Team Leader will assist the Warehouse Supervisor to lead an assigned team through the daily activities in the warehouse to ensure smooth operations and efficient completion of projects.

Schedule

• Sunday: 8:00am - 4:00pm
• Monday-Thursday: 12:00am - 8:00am
• Fridays as needed
  
  

Job Duties & Responsibilities

• Oversees the daily workflow and assignments of the assigned team.
• Provides performance feedback on each team member to the Warehouse Supervisor
• Ensures that the necessary equipment is available and in working order to complete assignments.
• Leads team in conducting daily safety checks on equipment, including forklift trucks, conveyor equipment, and specific portions of tractor-trailer and over-the-road trucks.
• Inspects quality and quantity of supplies and equipment delivered to the team.
• Verifies that outgoing deliveries meet company quality standards, and that order slips match and have the appropriate signatures.
• Keeps team members informed about rules, regulations, policies, and objectives.
• Maintains detailed and accurate work records.
• Collaborates with the team to identify ways to improve department effectiveness; implements viable ideas.
• Resolves conflicts that arise among team members and/or other employees.
• Orders new equipment as requested by management.
• Performs other related duties as assigned.
  
  

Qualifications & Skills

• 3 years of related work experience
• High school diploma or equivalent required; Associate’s degree preferred.
• Proven track record in leading a team
• Strong verbal and written communication skills.
• Ability to motivate team to accomplish objectives.
• Ability to solve conflicts among coworkers.
• Ability to remain organized.
• Basic understanding of records, inventories, and other routine documentation used in the warehouse.
• Thorough understanding of warehouse procedures and regulations.
  
  

All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, status as a qualified individual with a disability, or Vietnam era or other protected veteran.

Benefits

For more information about our benefit offerings, please visit the Echo careers page at https://www.echo.com/company/careers.