Retail District Manager

As a Retail District Manager you will be responsible for leading the midwest market's performance with a strategic yet hands-on approach to drive positive store profitability and supervision of all controllables including but not limited to; labor management, delivering consistent WOW customer experience, development of leadership, and driving a team first culture.

About us

• Road Runner Sports is proud to have been recognized as the Footwear Retailer of the Year by Footwear Magazine
• Founded in a San Diego garage over 40 years ago
• Road Runner Sports operates 52 stores nationwide and , and we are continuing to expand into different markets!
• Our Values, Mission & Purpose (we call them Our 6 Pillars) are Be Different, Bring the WOW, Build something great together, Get Moving, Stay Active, and Live Healthy

Key Responsibilities

Team Leadership & Growth

• Attract, retain, develop, and guide Store Managers towards reaching business objectives, widening their overall business orientation, and achieving the company’s benchmarks
• Nurture a spirit of ownership, involvement, and ongoing enhancement at every level throughout the district you lead
• Carry out routine store visits to evaluate operations, demonstrate best practices, mentor teams to raise them to new levels, and offer practical insights while leveraging training materials and bench building plans

Operational Excellence

• Ensure store operations are faithfully being performed to standard including consistent adherence to company policies such as dress codes and that visual merchandising guidelines are met and operational protocols are being upheld
• Demonstrating a commitment to building and maintaining a safe store environment with adoption of safety programs, loss prevention, and fully compliant with company policies and procedures
• Demonstrate curiosity for efficiency in streamlining processes and enhancing operational effectiveness

Sales & Financial Success

• Boost sales and profitability in all outlets through efficient strategizing, forecasting, and performance evaluations
• Handle district finances, labor expenditures, and costs to meet financial goals
• Examine sales data and Key Performance Indicators to spot trends and foster a selling focused culture while taking corrective measures as necessary

Customer Engagement

• Our market distinguisher here at Road Runner Sports is our customer experience and as a District Manager you will ensure everyone on your team has a shared commitment on delivering an unparalleled experience to our customers within the market
• Keep your thumb on the pulse of what our customers are experiencing in our stores and throughout the community by reviewing secret shops, NPS (Net Promoter Scores) Scores, review feedback, direct interactions with our customers, and continue enhancing their experience

Strategic Implementation

• Execute corporate strategies, promotional campaigns, and company branding across the district
• Find and develop new revenue opportunities in your market through community partnerships, business relationships, and identification of unique ways to leverage our unique mobile retail concept
• Collaborate with interdepartmental teams (HR, Marketing, Merchandising, etc.) to reinforce both district and company aims while building strong cross-functional partnerships
• Devising and executing district-specific plans to realize immediate and long-term business targets

Qualifications

• Bachelor’s degree in Business Administration, Retail Management, or related field (preferred)
• 5 years of multi-unit retail management experience, preferably in a high-sales volume environment
• Ability to travel to varying retail locations within your assigned retail district
• Proven success in driving sales performance, managing budgets, and developing teams
• Willingness to learn and embrace change in a fast-paced environment
• Strong detail orientation and problem-solving mindset
• Excellent communication skills both verbal and written to ensure communication is clear and concise
• Excellent MS Office skills
• Ability to work full-time, including variable hours such as weekends and/or holidays as needed
• A team player who works with integrity and shares our commitment to Road Runner Sports’ pillars: Be Different, Bring the WOW, Build Something Great Together, Get Moving, Stay Active, and Live Healthy

Why Join Us

• Competitive base salary and performance-based bonuses
• Comprehensive benefits package (health, dental, vision)
• 401(K) Company matching
• We not only care for your family & friends, but also your fur-family at home and offer a pet insurance policy as well!
• Offer exclusive team member discounts
• Want to stay active? - take advantage of the race compensation offered to all of our team members!
• Offer a fun and competitive Team Member referral program
• Opportunities for career growth and development
• Opportunity to work within a collaborative & values driven company culture that prioritizes both their customers and team members!