What are the responsibilities and job description for the Rental Coordinator /Dispatcher position at Road Machinery and Supplies Co..?
Rental Coordinator / Dispatcher - Euless, TX
US Shoring & Equipment, a division of Road Machinery & Supplies Co. (RMS), is seeking a motivated and detail-oriented Rental Coordinator/Dispatcher to join its team. In this key frontline position, you will manage rental requests, coordinate equipment dispatch and returns, support Territory Sales Managers, and serve as the communication hub between customers, drivers, yard, and management.
This role requires exceptional organization, customer service, and the ability to manage fast-moving information accurately and efficiently.
As a member of the team, you will enjoy:
- Family-owned culture with long-term team focus.
- Competitive compensation based on experience.
- Full benefits package: medical, dental, life, 401k, PTO.
- Backed by RMS, a 99yr old, multi-state industry leader.
Responsibilities:
Rental Coordination
- First point of contact for rental inquiries.
- Take rental orders and assist Territory Sales Managers.
- Research trench shoring and boring equipment solutions for customers.
- Create contracts, proformas, quotes, and ensure correct documentation
- Ensure accurate billing and contract close-out
Dispatch and Logistics
- Scheduled and coordinate equipment deliveries and pickups.
- Manage driver schedules, routing, communication.
- Verify outgoing loads and assist with equipment tracking
- Coordinate with the yard and customer timelines
Qualifications/Skills:
- High school diploma required.
- Excellent communication and customer service skills.
- Strong multitasking skills.
- Strong computer proficiency.
- Experience with trench safety or auger boring equipment preferred.
- Ability to work independently and as part of a team.
About U.S Shoring & Equipment
U.S. Shoring & Equipment has proudly supported Texas contractors for over 20 years with trench safety, shoring, shielding, and auger boring equipment rentals and sales. We are part of Road Machinery & Supplies Co., a respected industry leader with nearly a century of service excellence. Equal opportunity employer.