What are the responsibilities and job description for the RM Stoudt Inc. | Body Shop Assistant position at RM Stoudt, Inc.?
The Body Shop Assistant is the face and voice of our collision center, responsible for delivering exceptional customer service and managing front-office operations. This role focuses heavily on greeting guests, answering phones, scheduling repair work, and keeping clients updated throughout their vehicle's repair process.
Description of Required Tasks
- Customer Support & Scheduling: Serve as the primary point of contact for body shop customers. Greet guests warmly, schedule repair and estimate appointments, and maintain an organized shop calendar.
- Communication Hub: Answer and route incoming phone calls efficiently. Provide professional, courteous updates to customers regarding the status of their vehicles and coordinate communication between customers, estimators, and technicians.
- Repair Order Tracking: Verify, process, and post daily repair orders, parts tickets, and insurance documentation.
- Key Skills: Strong customer service focus, excellent phone etiquette, strong attention to detail, thoroughness, organizational skills, PC proficiency, data entry, and basic math skills.
How to Apply
- In Person: 800 23rd ST SW, Jamestown, ND
- Online: right here or view more at: https://www.stoudtford.com/employment/index.htm
- By Phone: Call 701-252-2270 (Speak with Andy Kapp, Service Manager)
Pay: $15.00 - $20.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $15 - $20