What are the responsibilities and job description for the Shift Lead position at RL Jordan?
SUMMARY OF POSITION: As a shift Leader for Hardee’s, he or she will be in charge of running the entire store operation while on the shift. Shift Leaders need to have excellent organizational and managerial skills because he or she will be responsible for managing ten to fifteen employees all at the same time, depending on how large the store is. The need to make sure that all employees are following the food safety procedures implemented by the company, not to mention doing some minor tasks like completing paperwork before the shift ends, doing inventory of all the supplies, evaluating cash drawers, and also making bank deposits.
TASKS AND RESPONSIBILITIES:
- Provide leadership by engendering excitement, enthusiasm, a positive mental attitude and commitment to company objectives.
- Insure that correct inventory levels are kept and all equipment is maintained in excellent condition through the use of approved vendors.
- Set an example by maintaining an excellent working knowledge and a high level of proficiency in the performance of all phases of restaurant operations and technology.
- Work with and motivate crew to perform up to their highest possible level of ability.
- OTHER DUTIES: As assigned by management.
- Customer Service experience preferably in a restaurant setting.
- Strong written and oral communication skills, ability to lead meetings as needed.
- 100% effort to doing quality work and providing great service.
- Ability to multi task and work under pressure
- Ability and willingness to greet customers as they enter the restaurant and ensure they are enjoying their meal while dining in the restaurant.
- Be willing to be coached by management staff in order to develop leadership skills.
Prerequisites:
Education: High school diploma or equivalent preferred but not required.
Experience and Skills: Experience in restaurant operations, but not required. Requires excellent communication skills, ability to deal with all levels of employees. Computer knowledge is desirable.
Physical: Must be able to work any area of the restaurant when needed and to operate a computerized Point of Sale system/cash register. Position requires bending, standing, and walking the entire workday. Must have the ability to lift 10 pounds frequently and up to 50 pounds occasionally.
Company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent an expressed or implied contract of employment nor does it alter your at-will employment, and the Company reserves the right to change this job description and/or assign tasks for the employee to perform, as the Company may deem appropriate.
RL Jordan Oil is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, genetic information, or any other characteristic prohibited by state or local law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity.
THIS DOCUMENT DOES NOT CREATE AN EXPRESSED OR IMPLIED CONTRACT OF EMPLOYMENT OR ALTER YOUR AT-WILL EMPLOYMENT