What are the responsibilities and job description for the Import/Export CSR position at RL Jones Customhouse Brokers?
Pay: From $13.00 per hour
Experience and Education:
3- years of customer service experience preferred
Experience working with CBP documentation preferred
Bilingual
Certifications & Licenses:
Industry related certifications
Computer Skills:
Database user interface
Microsoft Applications (Word, Excel, Outlook, PowerPoint)
Typing skills (40 WPM)
Job Responsibilities:
- • Continuous Mail Review (Main tool that indicates that there is work to be done) maximum first response time 15 min.
- Address customer complaints and needs when necessary
- Follow up on customer that have been assigned
- Inputting and transmit import declaration
- Prepare IT, IE, TE in-bonds, withdrawals, Entry 01, 21 (3461 & 7501)
- Organize and scan all documents into AceSuite so they may be easily identified
- Make sure importers comply with CBP rules & regulations
- Provide customer service
- Other duties as assigned
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Paid time off
Work Location: In person
Salary : $13