What are the responsibilities and job description for the Customer Service / Data Entry Associate position at RKS Plastics?
RKS Plastics has provided innovative packaging to other companies for over 30 years. We have a customer first and employee first attitude. We are looking for the best and brightest to join our team!
We are currently seeking a detail oriented and hardworking Customer Service / Data Entry Associate for a full-time position.
Accuracy and a love for helping people are musts in this position. You must be a fast learner. You will be expected to hit the ground running.
Hours are Monday through Friday, 9am-5pm. This is an in-office position.
RESPONSIBILITIES
Responsibilities include processing customer orders from start to finish. This includes
- Entering Sales Orders into our internal system
- Checking pricing with vendors
- Placing orders with our vendors
- Calling customers regarding quotes we have sent and also stock levels
- Creating shipping documents
- Coordinating shipments with third-party carriers
- Responding and resolving customer queries
- Answering phones
- Updating customer and vendor records
- Other duties as assigned and required
Qualifications:
- High degree of accuracy and attention to detail and accuracy
- Strong organizational skills
- Must be proficient in math
- Must be comfortable talking on the phone
- Fast learner
- Strong dependability and follow through and initiative
- Problem solver
- Ability to multitask and work independently
- Strong communication skills, both written and verbal
- Proficiency in Microsoft Office, particularly with Excel
- Previous CRM experience preferred
Must provide references. Salary dependent on experience.
Job Type: Full-time
Pay: $19.00 - $24.00 per hour
Benefits:
- Health insurance
- Paid time off
Ability to Commute:
- Jamesburg, NJ 08831 (Required)
Work Location: In person
Salary : $19 - $24