Communications/PR Coordinator

The Communications Coordinator supports the Bank’s communications team targeting the Bank’s members, its employees, and other external audiences through various media platforms. This position is a visible role so a successful candidate must exhibit a high level of professionalism and be a steward of the Bank’s mission, vision, and corporate brand.

This role will make an impact by:

• Delivering daily coordination and support to a cross-functional team through administration maintenance, research, content traffic management, tracker updates and reporting
• Creating meaningful written, editorial, graphic design, creative, social, scripting, and visual content to show the value of Client for its members and their communities

Responsibilities:

• Support communications managers on the execution of the strategic goals of the communications department; leveraging strategic prioritization skills to help the team focus on high-impact tasks.
• Maintain team calendars, shared maiboxes, agendas, reports, creating structured communication rhythms (huddles, check-ins) to keep momentum, document specific next steps, assign owners, and deadlines.
• Capture stats as needed for quarterly reporting and required metrics, using data-driven decision making to measure the effectiveness of team efforts and justify priorities.
• Partner with internal stakeholders to successfully execute the business unit’s internal and external communications content and initiatives.
• Create and publish content for website, employee intranet, digital and social distribution channels, graphic design support
• Support the Bank’s member events by managing the Bank’s events calendar and generating social media content.
• Contribute to the production of marketing communications materials, graphic designs, presentations, and publications.
• Assist in the implementation of internal employee engagement campaigns, in-office screens, building surveys and on-site all staff meetings and calls.
• Other tasks as assigned.

Education & Experience:

• 1-2 years experience in communications, public relations, social media, marketing, or related field
• Bachelor’s degree in Communications, Journalism, Public Relations, Marketing, or other Business discipline from an accredited college or university or 1-3 years of equivalent experience

Knowledge & Abilities:

• Highly organized and excellent project management skills; flexibility to manage multiple projects (tasks, timelines and deadlines)
• Ability to drive creative solutions and deliver results in a fast-paced environment
• Strong problem solving abilities and ability to work independently
• Demonstrated knowledge and execution of internal and external communications, writing, editing
• Excellent communications skills with strong writing, design and content development skills and social media acumen
• Capacity to develop relationships with business unit stakeholders and communications managers
• Content management system (Progress Sitefinity) and html email marketing program experience a plus
• Familiarity with communications platforms, such as Airtable, Salesforce Marketing Cloud, SharePoint, Sprout Social, and Google Analytics.
• Expertise in designing in Canva and familiarity with Adobe Creative Suite products preferred (Photoshop and InDesign)
• Proficient with MS Office products (Word, Excel, Outlook, PowerPoint, and Teams)