What are the responsibilities and job description for the Tow Operator position at RJS Towing?
Job Summary
Join our dynamic team as a Tow Operator and become the backbone of roadside assistance, vehicle recovery, and towing services. In this energetic role, you will operate specialized tow trucks to safely recover, transport, and assist vehicles in various situations. Your expertise will ensure efficient vehicle handling while providing exceptional customer service. This position offers an exciting opportunity to apply mechanical skills, driving proficiency, and problem-solving abilities in a fast-paced environment dedicated to safety and reliability.
Duties
- Safely operate tow trucks, including flatbed and other specialized equipment, to recover and transport vehicles
- Perform vehicle loading and unloading with precision, adhering to cargo securement protocols to prevent damage or accidents
- Conduct basic vehicle troubleshooting and minor mechanical repairs to facilitate smooth recovery operations
- Utilize automotive diagnostics and repair knowledge to assess vehicle conditions during recovery or service calls
- Follow all safety procedures for vehicle recovery towing, ensuring safe vehicle loading onto tow trucks and adherence to industry standards
- Manage customer interactions professionally, providing clear communication and resolving conflicts effectively
- Maintain accurate documentation of all towing activities, including shift reports, incident logs, and vehicle details
Skills
- Proven experience with automotive diagnostics, minor mechanical repairs, and basic troubleshooting of vehicles
- Strong commercial driving skills with a valid commercial truck driving license and experience operating flatbed tow trucks 1yr minimum
- Mechanical knowledge related to vehicle mechanics for truck drivers and car towing operations
- Expertise in cargo securement protocols and safe vehicle loading onto tow trucks
- Excellent conflict management abilities coupled with outstanding customer service skills
- Familiarity with manual transmission vehicles and vehicle recovery towing techniques
- Ability to load & unload vehicles efficiently while maintaining safety standards in all operations
Join us as a Tow Operator if you’re passionate about driving, mechanical work, and helping people get back on the road quickly! Your skills will make a difference every day as you deliver reliable towing solutions with professionalism and care. 1 year experance required. Clean driving record
salery and commision based on experance
Work Location: In person