What are the responsibilities and job description for the Administrative Specialist position at RJ-Staffing?
Title: Administrative Associate
Salary: $45,000
Benefits: 401(k), Dental insurance, Health insurance, Health Savings Account, Employee Discount, Life Insurance, PTO, Vision Insurance – Starts first day of employment. Company pays 75% of premium
Work Schedule: M-F 8:30am – 5:30pm hour lunch
Position Type: Permanent/Direct-Hire
Company Overview: Rapidly growing Insurance Agency is in search of an Administrative Associate. This person must have strong administrative skills, excellent multitasking abilities, and a solid phone presence.
Responsibilities:
- Assist customer with online transactions
- Managing mail and handling incoming emails.
- Editing bonds in PDF format.
- Input client notes following email and calls with client into CRM
- Answer inbound service calls and make outbound service calls and pdf edits
- Consistent follow up on client calls, emails, inquires, requests, timely and accurately
- Assist customers with online applications and online payments
- Handle customer issues
- Follow up on online quotes to inform customers of the benefits of our products and pricing
- Practice customer focus, collaboration, and communication with team
- Retains up to date knowledge of company products
- Performs additional duties as required and or requested
Requirements:
B.A or B.S Preferred
Excellent communication and presentation skills
Ability to multi-task, prioritize, and manage time effectively
Salary : $45,000
