Operations Coordinator

Role Responsibilities
As Rivet's Operations Coordinator, you’ll keep daily office operations organized, responsive, and on track. You’ll coordinate schedules, support financial and administrative processes, and help teams, clients, and vendors stay connected. Your impact: By keeping schedules, records, and communications accurate, you help colleagues work efficiently and clients receive timely support.

Meetings and Team Coordination

• Schedule internal and external meetings; maintain invitations, prepare agendas from team input, organize materials, send reminders, and document next steps.
• Maintain goal and action trackers, collect updates, and flag missing information or upcoming deadlines.
• Coordinate recurring team routines, including monthly Core Values activities, birthdays, anniversaries, and holiday gifts.

Events and Travel

• Coordinate logistics for retreats, conferences, client convenings, and site visits, including scheduling, lodging, meals, materials, participant information, and follow-up.
• Order, prepare, and ship materials and supplies.
• Support staff and consultant travel arrangements.

Administrative Systems and Records

• Maintain organized files, templates, contact lists, and administrative trackers.
• Coordinate contract paperwork and signatures, collect required documents, and help route and track invoices.
• Coordinate onboarding and offboarding checklists, schedules, materials, and platform access; work with our finance and people partner on limited administrative details.
• Maintain subscription records and coordinate account access, renewals, and updates to payment information.
• Handle occasional local errands, including post office visits, printing, and supply pickup.

Process Improvement and Information Support

• Document recurring procedures and use approved AI tools and other technology to streamline tasks, while checking accuracy and protecting confidential information.
• Administer team surveys, organize responses, and occasionally prepare basic summaries using approved tools and confidentiality practices.
• Provide other administrative support consistent with the role and agreed working hours.

Qualifications and Skills

Experience coordinating meetings or events, maintaining administrative systems, or supporting a small team is required. A college degree is not required. Familiarity with K–12 education is preferred but not required. We place the greatest emphasis on organization, dependability, sound judgment, and follow-through.

• Organize multiple tasks, keep accurate records, and meet deadlines with minimal day-to-day prompting.
• Notice missing details, ask useful questions, and resolve routine problems while recognizing when to seek guidance.
• Communicate clearly and respectfully in writing and conversation, including when following up with busy colleagues and partners.
• Use shared calendars, documents, spreadsheets (primarily Google Suite), and online meeting tools (primarily Zoom) comfortably, and learn new systems.
• Handle confidential employee, client, and business information with care.
• Work independently in a remote setting, communicate availability, and flag competing priorities early.
• Approach colleagues and partners with kindness and contribute to Rivet’s mission and core values.

Pay: $28,000.00 - $31,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Application Question(s):

• What city and state do you live in?
• What interests you about this position, and how does a part-time role fit what you’re looking for?
• Tell us about a recurring process, event, or set of responsibilities you kept organized. What did you personally own, how did you track the details, and how did you make sure things got done?
• This position starts at approximately 20 hours per week, generally spread across four or five weekdays, with agreed work blocks during Central Time business hours. What days and hours would you generally be available?
• If selected, what is your earliest available start date?

Experience:

• Operations management: 1 year (Preferred)

Work Location: Hybrid remote in Saint Francisville, LA 70775

Salary : $28,000 - $31,000