What are the responsibilities and job description for the Volunteer Compassion Ambassador position at RiverWoods Durham?
Overview: Compassion Ambassador Seacoast Dementia Hub Volunteer Program The RiverWoods Group is currently adding to our Volunteer team for the New Seacoast Dementia Hub! The Seacoast Dementia Hub Volunteer Program is dedicated to building a compassionate, well-trained, and dependable network of volunteers committed to supporting caregivers and individuals affected by dementia. Through education, emotional connection, and community engagement, our volunteers play a vital role in enhancing quality of life, reducing caregiver isolation, and fostering a more informed and understanding community. We strive to empower volunteers with the knowledge, empathy, and practical tools needed to provide meaningful assistance whether through direct support, advocacy, outreach, or educational initiatives. Together, we aim to create a supportive environment where caregivers and families feel valued, connected, and confident in navigating the challenges of dementia care. Compassion Ambassador volunteers provide one-on-one connection, guidance, and emotional support to caregivers navigating the challenges of dementia care. Volunteers serve as compassionate peers—listening, encouraging, and sharing practical insights to help caregivers feel less alone. This role is ideal for individuals with lived experience in caregiving or a background in dementia care who want to make a meaningful difference in their community. Responsibilities:
RiverWoods Group: Northern New England’s Largest Family of CCRCs
Three Communities, One Philosophy: Providing Community and Peace of Mind
Each member of our team plays a critical role in achieving our mission: to create community and provide peace of mind to our residents. At RiverWoods, you will have the opportunity to work in a bright, attractive and vibrant community and enjoy a thriving long-term career.
- Offer one-on-one peer support to caregivers through regular check-ins.
- Provide guidance, emotional support, and practical advice based on experience and training, while maintaining healthy boundaries.
- Participate in monthly mentor check-ins and peer learning sessions with fellow volunteers.
- Maintain confidentiality and uphold the Hub’s values of compassion, respect, and inclusion.
- Refer caregivers to appropriate community resources when needed.
- Commitment: 2–4 hours per week
All volunteers must meet the following criteria:
- Demonstrated knowledge and/or experience in dementia care or caregiving. Combination of both preferred.
- Strong communication skills, empathy, and emotional intelligence.
- Reliability, punctuality, and a willingness to complete training.
- Ability to maintain confidentiality and respect boundaries.
- Preferred: Experience working with older adults, trauma-informed care, or peer support.
For assistance with your application call 603.658.1541 or email bbaade@trwg.org directly.
RiverWoods Group: Northern New England’s Largest Family of CCRCs
Three Communities, One Philosophy: Providing Community and Peace of Mind
Since 1994, every day we honor our founding premise: we are here to make things better. Everyone who works here, who serves on our board, who comes to live at one of our communities is connected to this concept. We are about making things better for people, every day. We believe that growing older should enhance, not diminish, the opportunity for a productive and rewarding life.
Each member of our team plays a critical role in achieving our mission: to create community and provide peace of mind to our residents. At RiverWoods, you will have the opportunity to work in a bright, attractive and vibrant community and enjoy a thriving long-term career.
If you’re looking for work that has meaning, purpose, and a future – then RiverWoods is for you.