What are the responsibilities and job description for the Retail Property Manager position at Riverwood Properties?
Job description
The Property Manager position supports and assists in the management of commercial real estate in accordance with the Management Agreements. The Property Manager is involved in all aspects of day-to-day operations of the property, including accounting, tenant relations, maintenance and repair, security, janitorial services, landscaping, snow removal, etc. The Property Manager handles tenant complaints and service requests and must be familiar with the terms of tenant leases. The Property Manager assists in the preparation of the annual budget, reporting, and financial performance of the property.
Responsibilities
- Provide excellent tenant service. Respond to tenant requests/problems in a timely and courteous manner and generate work orders directed to vendors or maintenance staff. Follow-up with the tenant to ensure satisfactory resolution of the issue.
- Develop and maintain positive owner relationships. Provide ownership with a summary of operations, including variances to the budget, tenant issues, and capital projects.
- Conduct regular inspections of the property and tenant spaces to ensure compliance with leases and the proper upkeep of the property.
- Review and reconcile Common Area Maintenance (CAM) recovery charges and ensure they are submitted for payment in a timely and accurate manner.
- Contract for and supervise all vendors and personnel working at the property to maintain a high standard of performance in accordance with the terms of contracts and the expectations of the owners and tenants.
- Review and approve invoices for operating expenses and maintenance work orders.
- Prepare and execute annual operating budgets for each property.
- Develop scopes of work for capital projects such as roof or parking lot replacements, bid all work, and coordinate the execution of these projects.
- Review of quarterly financial statements and prepare variance analysis comparing actual income and expenses to budgeted levels.
- Oversee and administer tenant move ins and move outs, including reviewing leases, and conducting final inspections.
- Responsible for maintaining key system and building/property security.
- Understand and effectively manage and enforce the requirements of lease agreements, restrictive covenants and other documents governing the properties.
- Special projects may be assigned as needed.