Senior Clinical Application Analyst

About the Position:

The Senior Clinical Application Analyst supports the effective use of the electronic medical record, financial applications, and other healthcare technology systems in a rural critical access hospital environment. This role partners closely with clinical, operational, financial, vendor, and information technology teams to design, build, configure, test, troubleshoot, and optimize applications in ways that are practical, reliable, user-friendly, and aligned with patient care and operational needs. The analyst must be able to work independently, shift between priorities, communicate clearly with end users, and use sound judgment to escalate issues that affect patient safety, privacy, security, access, revenue cycle, or business continuity. Works on projects of broad scope or complexity and may lead smaller-scope projects, including coordinating tasks, communicating progress, identifying risks, documenting decisions, and escalating issues as appropriate.

This senior-level role independently manages complex application support needs, coordinates assigned projects, mentors or supports less experienced analysts when applicable, and serves as a primary resource for high-impact clinical, financial, and operational application issues.

What we are looking for:

Education and Experience:

• Four-year degree in related field. Applicable clinical, revenue cycle, information technology, or other healthcare experience may be considered in lieu of degree. 


• Minimum 6 years relevant healthcare, clinical systems, revenue cycle, information technology, or application-support experience


• Clinical systems experience is preferred; experience with electronic medical record, revenue cycle, or financial applications is preferred. (Epic a plus)


• Clinical informatics experience, hospital, and clinic setting preferred


• Must be able to work occasional evenings, weekends, extended hours, or on-call assignments as needed to support system upgrades, downtime procedures, implementations, go-live events, testing, and urgent application issues. Must be able to travel between Riverwood locations as needed.

Certifications and Licensure:

• Valid driver's license


• Certified or Credentialed in Epic functionality/training. 

What we offer:

At Riverwood Healthcare, treating our patients well starts with treating our employees well. We provide a culture that reflects the friendly, more relaxed atmosphere of the communities we serve. Our staff are welcoming and supportive of one another. 

Depending on eligibility, there are a wide-variety of benefits including health insurance, dental insurance, vision insurance, life insurance, a 401(k)-retirement plan, wellness benefits with on-site fitness center, and a time off package to maintain a healthy home-work balance. 

EEO/AA Employer/Vet/Disabled All qualified applicants will receive consideration without regard to any lawfully protected status.

Please Note: Offers of employment from Riverwood Healthcare are conditional and contingent upon successful clearance of all background checks and pre-employment requirements.

About us:

Riverwood Healthcare Center is a 25-bed Critical Access hospital with three full-service clinics in Aitkin, McGregor, and Garrison. Riverwood has recently expanded its footprint in Aitkin with a state-of-the-art surgical center.

Just two hours from the Minneapolis-St. Paul metro, this is an opportunity to live and work where others play in the heart of Minnesota’s Northwoods and beautiful lakes country. Enjoy access to an abundance of natural wonders, including lakes, rivers and streams, state parks, wildlife refuges, and ATV and bike trails for all your outdoor recreational activities.