Senior Client Services Associate

COMPANY OVERVIEW

Riverwalk Wealth Advisors has been recognized as one of the Top Financial Advisors in the country two years running by The Financial Times.

Northwestern Mutual is among the top financial services companies in the industry, helping clients achieve financial security for over 160 years. This is an exciting time to be a part of our culture – we are strong, innovative and growing. And we want you to grow with us.

Our focus on doing right by our clients, employees, field force, and community, has earned us premiere national recognition including:

▪ One of the Top 10 U.S. Independent Broker-Dealers (Financial Advisor Magazine, 2019)

▪ 111 on the FORTUNE® 500 list

POSITION OVERVIEW

This is a mid-level position within a team setting, with tremendous growth opportunity. You will be working in a fast-paced, high volume wealth management practice located in the Tampa Bay area, recognized by the Financial Times as one of the top 400 Wealth Management Advisors in the industry. This is fantastic career opportunity for someone looking to work with a group of a dynamic, driven, and successful associates.

We are seeking an initiative-driven, detail-oriented individual with a business-focused degree or relevant work experience to support the Principal Advisor and his team. This role is critical to the client experience and requires a high degree of follow-through, strong interpersonal skills, a strong sense of initiative and organizational capability.

JOB RESPONSIBILITIES

• Handle case notes, process correspondence and maintain client case files.
• File new statements, account forms and other insurance/investment-related materials
• Input data, print proposals and prepare materials at direction of financial representative in preparation for client/prospect meeting
• Client Relations – heavy interaction with clients, follow-ups, maintain client files (physical and electronic), client information, and client reports
• Prepare all materials for annual and semi-annual client reviews. This may include illustrations, consolidated statements of assets, performance reports, etc.
• Prepare/print letters of instruction for client signature
• Prepare policies for delivery
• Running reports in Envestnet, Morningstar and Albridge
• Review insurance applications, conversions and policy changes for completeness and accuracy
• Arrange medical, paramedical and any exams necessary for underwriting
• Provide current status and account values for non-securities related accounts
• Contact and advise clients regarding late payments and other non-securities sales and service-related issues including scheduling
• Consult with clients on impact of changes to non-securities related products
• Process incoming non-securities related insurance service requests from clients (address changes, bank change information, loan requests and ISA service inquiries)

QUALIFICATIONS

• 2-5 years of investment and / or insurance experience.
• Florida Life and Health Insurance 2-15 license or ability to obtain within 6 months of hire.
• Series 7 and 63 or 66 license or ability to obtain within 6 months.
• College Degree preferred but not required
• Strong computer proficiency with the ability to learn new software quickly (experience in MS Office Excel, Word, and Outlook required. NetX360 experience is a plus)
• Ability to work with and prioritize multiple tasks daily to maximize productivity with a focus on efficiency and attention to detail
• Ability to take independent action to make sound decisions
• Outstanding communication skills, both written and verbal
• Maturity combined with emotional intelligence
• Trustworthiness and integrity

COMPENSATION & BENEFITS

Competitive salary and a full range of benefits including:

• Health/Dental/Vision Insurance
• Disability Income Insurance
• 401K / profit sharing
• Generous PTO / Paid Holidays
• On-site Fitness Center
• Covered parking
• Reimbursement for Continuing Education and relevant licensing/designations
• Professional development opportunities
• Flexible hybrid work-from-home option

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• On-site gym
• Paid time off
• Vision insurance

Work Location: In person

Salary : $45,343 - $59,856