Housekeeping Inspector

PRIMARY PURPOSE

The quality insurance inspector is responsible for cleanliness and overall appearance of resort rooms and rental units.

DUTIES AND RESPONSIBILITIES:

Under the general direction of the Housekeeping Manager and the direct supervision of the Assistant Housekeeping Manager within established departmental policies and procedures the incumbent performs the following functions:

Primary Functions

1. Performs various duties such as making beds, replenishing linens, cleaning bathrooms and common areas, hallways, vacuuming rooms and common spaces , general cleaning of rental units and owners units.

2. Inspects work, takes or makes periodic inventories, trains employees in proper techniques in line with current policy and procedures. Makes recommendations for improvements in quality processes to the housekeeping supervisor and Executive Housekeeper.

3. In the absence of the Housekeeping Manager, and supervisor, the QA inspector supervises work activities of housekeeping personnel to ensure clean, orderly, and attractive units. Assigns duties and investigates owner complaints regarding housekeeping service and equipment issues.

4. The QA Inspector is required to fill in for other positions as needs on the housekeeping staff with occasional shift changes to be expected. The QA inspector is required to fill in for positions such as common space cleaner, housekeeper, etc. in times when staffing needs permit. Such changes in duties will be assigned by the Assistant Housekeeping Manager or by the Executive Housekeeper.

5. Monitors inventories and reports shortages to the AHM.

6. Assists in the preparation for inspections by various governing agencies and departments as assigned or as needed.

Secondary Functions

1. Works within policies, procedures, and protocols as they relate to the job. Participates in appropriate role in the facilities’ disaster drills, fire drills, disasters, fires, and other emergency situations.

2. Exercises care in the operation and use of housekeeping equipment and reference materials. Ensures performance of routine cleaning and preventive maintenance to equipment to maintain continued functionality of equipment. Maintains work areas in a clean and organized manner.

3. Responsible for complying with established RiverWalk and departmental policies and procedures, federal guidelines and state laws pertaining to the facility and its operations, and housekeeping standards.

4. Ensures confidentiality of RiverWalk matters. Maintains good communications; establishes and maintains positive working relationships with employees, guests, and owners.

KNOWLEDGE, SKILLS, AND ABILITIES

Individuals must possess these knowledge skills and abilities or be able to explain and demonstrate that the individual can perform the primary functions of the job, with or without reasonable accommodation using some other combination of skills and abilities and to possess the necessary physical requirements without the aid of mechanical devices to safely perform the primary functions of the job.

1. Physical requirements include ability to bend body downward and forward by bending spine at the waist; bend the body downward and forward by bending leg and spine; extend hand(s) and arm(s) in any direction; stand for sustained periods of time; move about on foot to accomplish tasks; use arms to press against something with steady force in order to thrust forward, downward or outward; use upper extremities to exert force in order to draw, drag, haul or tug objects; raise objects from a lower to a higher position or move objects horizontally from position to position.

2. The ability to perceive attributes of objects, such as size, shape, temperature, or texture by touching with skin, particularly that of fingertips.

3. The ability to express or exchange ideas by means of the spoken word.

4. The ability to receive detailed information through oral communication (i.e. in a normal office setting), and to make fine discrimination's in sound (i.e. when making adjustments on machines and equipment).

5. The ability to make substantial movements / motions of wrists, hands and / or fingers.

6. The ability to exert up to 40 pounds of force occasionally, and / or up to 40 pounds of force frequently, and / or up to 20 pounds of force constantly to move objects.

7. Must be willing to work Holiday's and every weekend.

8. Subject to both environmental conditions and activities occurring inside, and outside. Also, the incumbent is subject to noise, which is sufficient enough to cause the worker to shout in order to be heard above the ambient noise level. The worker is subject to hazards including a variety of physical conditions, such as moving equipment and inventory, working or exposure to various cleaning chemicals.

9. Subject to atmospheric conditions with one or more of the following conditions that affect the respiratory system or the skin: fumes, odors, dust, mist, gases, or poor ventilation, including air and / or skin exposure to oils and other cutting fluids.

10. The worker is required and must be able to wear the following safety equipment: safety glasses, gloves, and safety shoes if required or necessary.

11. Requires the ability to plan and perform a wide variety of duties requiring general knowledge of policies and procedures. Requires considerable judgment to work independently toward general results, devising methods, modifying or adapting standard procedures to meet different conditions, making decisions based on precedent and policy.

12. A visual acuity sufficient to meet minimum standard for use with those whose work deals largely with extensive reading, visual inspection involving small areas, operation of equipment, including inspection, at distance close to the eyes.

13. The ability to receive training and guidelines from Executive Housekeeper on non-routine duties which may not follow standard practices and procedures. The ability to determine actions to be taken, handling all but unusual cases.

OSHA RATING: 1

WORK SCHEDULE: Generally, day shifts. Occasional overtime for special projects. Ability to work weekends and holidays. May be required to work nights, weekends, or holidays as warranted or for emergencies.

QUALIFICATIONS:

Education: High school diploma or GED/ Preferred

Experience: At least two years’ experience in a housekeeping

environment, specifically in a resort setting.

At least one years’ experience in a supervisory capacity.

(Preferred)

Job Types: Part-time, Full-time

Pay: $20.50 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift
• Day shift
• Morning shift

Experience:

• Cleaning: 2 years (Preferred)

Work Location: In person

Salary : $21