What are the responsibilities and job description for the Dental Receptionist position at Riverwalk Dental Group?
Attend to patients on the phone and in person. Co-ordinate and organize appointments and administration to facilitate the efficient running of the dental office.
Main Job Tasks and Responsibilities
- greet patients
- register new patients according to established office protocols
- assist patients to complete all necessary forms and documentation
- verify and update patient information
- inform patients of dental office procedures and policy
- move patients through appointments as scheduled
- enter all relevant patient information into data system
- maintain and manage patient records in compliance with privacy and security regulations
- answer and manage incoming calls
- respond and comply to requests for information
- schedule patient appointments
- confirm upcoming appointments and recalls according to office protocol
- check daily appointment schedule
- arrange patient charts for next day appointments
- fill in cancellations and no-shows
- organize referrals to other medical specialists
- dispatch lab work appropriately
- collect and receipt payments from patients at time of treatment
- prepare and mail billing statements
- monitor and maintain inventory of dental office supplies
- update patient education materials
- maintain a professional reception area
- safeguard patient privacy and confidentiality
Education and Experience
- general education degree or high school diploma
- knowledge of dental terminology, procedures and diagnosis
- knowledge of computer and relevant software applications
- knowledge of general administrative and clerical procedures
- working knowledge of dental insurance PPO/HMO
Job Type: Full-time
Pay: $15.00 - $23.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
Experience:
- Dental office: 3 years (Required)
Work Location: Multiple locations
Salary : $15 - $23