What are the responsibilities and job description for the Patient Access Representative (PRN) position at RiverView Health?
Overview
RiverView Health, is a community owned, membership based non-profit organization that was formed in 1898 and continues to be the sole community hospital in Crookston, MN.
RiverView Health operates a 25 bed Critical Access Hospital, RiverView Recovery Center; a chemical dependency outpatient treatment program, RiverView Home Care and five primary care and specialty clinics in the hospitals service area.
We have a robust scholarship program for those furthering their education in a medical field, excellent benefits, and a friendly work environment. Full-time benefits include health insurance, free single vision and basic dental insurance, life insurance, long-term disability and short-term disability, and employer HSA contributions. Other benefits include employer pension matching, shift differential, incentive/premium pay, free annual biometric screening and paid volunteer time off.
RiverView is an Equal Employment Opportunity employer.
Responsibilities
Position: Patient Access Representative
Location: Crookston - Main Clinic Emergency DeptSchedule: PRN (On-Call)Clinic hours: Monday-Friday 7 AM - 7 PM
Pay Range: $20.15 - $28.21
Job Status: Non-Exempt/Hourly, non-benefitted position
River View Health has an opening for a (PRN - as needed) Patient Access Representative – Main Clinic / Emergency Department. This position would cover shifts between 7am – 7pm. in our Crookston location and may have a weekend rotation (flexible hours and shifts based on need).
The Patient Access Representative:
- Answers phones and schedules patients for initial of follow-up appointments.
- Greets and registers patients while collecting and accurately entering all information required for visit.
- Communicates clearly and effectively with patients and families, physicians, nurses and insurance companies.
- Performs insurance verification either real time or manual verification for eligibility.
- Performs point of service, collection of co-pays and other patient liability.
- Obtains signatures for all necessary documents.
- Safeguards and reconciles all monies collected daily in compliance to cash handling policies and procedures.
- This position will be cross trained to the Emergency Department for Patient Access responsibilities in that area when needed.
Qualifications
Required:
- Minimum two (2) years of customer service experience
- Ability to sit, stand or walk for long periods of time
Preferred:
- Experience in health care setting
- Proficiency with Microsoft Office
- Experience in Patient Access and/or Epic
- Basic knowledge of medical terminology, insurance
Salary : $20 - $28
