What are the responsibilities and job description for the Licensed Practical Nurse position at Riverview Health?
Job Summary
The LPN will function as part of a larger Primary Care Practice Team. This position requires dependability and organization to effectively assist patients and team members in a fast-paced medical office, managing a high volume of patient calls, communicating test results, and providing clinical support to the physician and clinical staff as needed.
Job Responsibilities
- Answer and manage incoming patient triage phone calls in a timely and professional manner.
- Assess patient concerns, document symptoms, and prioritize calls according to urgency and established clinical protocols.
- Communicate laboratory results, diagnostic test results, and provider recommendations to patients.
- Relay patient concerns to the physician or appropriate clinical staff for further evaluation.
- Document all patient interactions accurately in the EMR.
- Assist with patient care and clinical duties when needed, including rooming patients, obtaining vital signs, and supporting office procedures within the LPN scope of practice.
- Coordinate patient follow-ups, medication-related messages, and referrals as directed.
- Maintain patient confidentiality and comply with HIPAA regulations.
- Collaborate with physicians, medical assistants, nurses, and front-office staff to ensure efficient daily operations.
Education Requirements
- Minimum: Graduate of accredited School of Practical Nursing
Experience Requirements
- Minimum: No experience required
- Preferred: Clinical office experience, strong telephone communication and patient service skills
License/Certification Requirements
Minimum:
- Practical Nursing license eligible to practice in the state of Indiana
- Basic Life Support (American Heart Association)