What are the responsibilities and job description for the Benefits Coordinator - HR position at Rivervalley Behavioral Health?
The Benefits Coordinator plays a key role within the Human Resources department by administering employee benefits and supporting workers’ compensation processes across our multi-state organization. This position ensures accurate benefit processing, compliance with applicable laws, and prompt, compassionate employee service.
The ideal candidate will bring strong organizational skills, a commitment to excellence, and a genuine passion for helping others navigate their benefits and workplace support resources.
Key Responsibilities
Benefits Administration
- Serve as the primary point of contact for all employee benefit inquiries and issue resolution.
- Coordinate benefit enrollments, changes, and terminations within HRIS and with carriers.
- Manage open enrollment, benefit orientations, and communication of benefit plans and updates.
- Audit payroll and benefits data for accuracy and compliance.
- Collaborate with vendors and brokers to resolve claims and coverage issues.
- Maintain up-to-date knowledge of benefit plan design, eligibility rules, and regulatory compliance (ACA, COBRA, HIPAA, ERISA, etc.).
Workers’ Compensation Support
- Coordinate and manage workers’ compensation claims across all states of operation.
- Ensure timely reporting, communication, and coordination with insurance carriers, leadership, and employees.
- Track and analyze claim trends and support safety and return-to-work initiatives.
General HR Support
- Maintain accurate and confidential employee benefit and injury records.
- Support HR projects and process improvements related to benefits, wellness, and employee engagement.
- Assist with audits, compliance documentation, and HR communications.
Qualifications
- Education: Associate’s or Bachelor’s degree in Human Resources, Business Administration, or related field preferred, not required.
- Experience: Minimum of 1 year of experience in benefits administration and/or workers’ compensation management, preferably in a healthcare or multi-location organization.
- Certification: SHRM-CP or equivalent certification preferred, not required.
- Strong understanding of employee benefits and general HR practices.
- Experience with HRIS systems (Paycom experience preferred).
- Excellent communication, organization, and attention to detail.
- Ability to handle confidential information with integrity and discretion.
Why Work for RiverValley Behavioral Health
At RiverValley, we don’t just offer jobs — we offer purpose. Our employees are part of a mission that changes lives every day. When you join our team, you join a growing organization that values people, community, and professional excellence.
- Award-Winning Workplace: Named one of the 2025 Top 25 Large Employers – Best Places to Work in Kentucky.
- Strong Retirement Benefits: Proud participant in the Kentucky Public Pensions Authority (KPPA) retirement system.
- Comprehensive Benefits: Health, dental, vision, and 403(b) retirement plan.
- Meaningful Impact: Work that supports individuals, families, and communities across multiple states.
- Growth & Stability: Join an expanding behavioral health system that values career development and internal advancement.
- Mission-Driven Culture: Every employee plays a role in fulfilling our mission to be the first thought, first choice for behavioral health services.