What are the responsibilities and job description for the Principal Systems Administrator position at Riverstone Enterprise Solutions LLC?
At Riverstone Enterprise Solutions, we're more than a technology company—we're a team of innovators, problem-solvers, and mission-focused professionals dedicated to making a meaningful impact. Since 2008, we have delivered innovative technology, engineering, cybersecurity, and mission support solutions to the Intelligence Community. We foster a collaborative, people-first culture where creativity is encouraged, professional growth is supported, and every team member has the opportunity to make a difference.
We are seeking a motivated, career, and customer-oriented Principal Systems Administrator to join our team in Aurora, Colorado. This position is onsite.
PRIMARY RESPONSIBILITIES- Provide support for implementation, troubleshooting, and maintenance of IT systems
- Provides support to IT systems including daytoday operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices
- Provide assistance to users in accessing and using IT systems
- Provide Tier I (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems
- Provide support to IT systems including daytoday operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
- Provide support for the escalation and communication of status to agency management and internal customers
- Optimize system operations and resource utilization, and perform system capacity analysis and planning
- Provide support for the dispatch system and hardware problems and remains involved in the resolution process
- Configure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance. REQUIRED SKILLS
- 15 years' experience as a Systems Administrator in programs and contracts of similar scope, type, and complexity is required.
- Bachelor's degree in technical discipline from an accredited college or university. Five (5) years of additional Systems Administrator experience may be substituted for a bachelor's degree. SECURITY REQUIREMENTS
- Current/Active TS/SCI with Full Scope Polygraph.
Riverstone Enterprise Solutions is an equal-opportunity employer. All Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, veteran's status, age, disability or any other basis prohibited by law.